- Update: Customer Service Fee is now Checkout Fee. This change complies with major card brand requirements and does not affect the individual service or item Service Charges referenced here.
Service Charges can be applied directly in the Register app. Banquet Halls can quickly add a Booking Fee at the touch of a Register button. Bistros can add a Delivery Charge directly in the Register app. Service Charges are created via the Custom Button feature.
Service Charges can be applied with the touch of one custom button in the Register app. Create and apply a banquet charge, delivery charge, consulting fee, or booking fee with ease. Service Charges can be customized to fit your business! For example, restaurants can apply a delivery charge with the click of a button when ringing up a customer’s order, and hotels can apply a banquet charge while booking an event.
- Service Charges are created via the Custom Button feature.
- Service Charges are applied after an Item or Service is rung up. Service Charges can’t be applied on their own.
- One Service Charge can be applied per order.
- Full refunds can be applied to a Service Charge. Partial refunds for Service Charges are not available at this time.
- The name of a Service Charge can be up to 13 characters long.
- Service Charges will not interfere with gratuity functions or Add/Mod Tip register settings.
- Service Charges are not reported as discounts, and will not be reflected as such on discount reports.
- Sales Transaction report has an added Srvc chrg column.
- Service Charges Report has been added to Sales Reporting.
- See: Sales Reports
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