Customer Payouts are processed via the Pay tab or directly at the Register via Quick Payout buttons.
Payouts can be processed on the Register’s Pay tab.
- From the Register, tap the Pay tab.
- Select Payout.
- An Admin or Power User’s PIN may be required. If so, enter the PIN.
- Note: Employee restrictions on payouts can be modified so that a PIN is not required. See:Â Customer Payout RestrictionsÂ
- Choose a payout type.
- Tip! Some merchants will not have payout types defined and their list will be blank. As an alternative to selecting a payout type, a custom label can be entered in the Label field. Custom “payout type” labels will show up on relevant reports. To define payout types, see:  Setup Quick Payout
- Tip! Some merchants will not have payout types defined and their list will be blank. As an alternative to selecting a payout type, a custom label can be entered in the Label field. Custom “payout type” labels will show up on relevant reports. To define payout types, see:  Setup Quick Payout
- Press OK.
- Choose from predefined payout amounts, or type in a payout amount.
- Press OK.
- Hit Pay and continue with the customer’s payment.
Payouts can be processed directly at the register by selecting a Quick Payout button. Quick Payout buttons are the most direct way to process a payout because they feature a specific payout type, such as “Lotto” and “Money Order”.
- Note: Payout types are defined as custom variables; Quick Payout buttons are added to the register via custom buttons. See:Â Setup Quick Payout
- Navigate to the Register.
- Review the register’s payout options. Payout options at the register may include a “Customer payout” button or specific payout types such as “Lotto” “Scratch-Off” or “Money Order”.
- Select a payout option (i.e. “Lotto”).
- An Admin or Power User’s PIN may be required. If so, enter the PIN.
- Note: Employee restrictions on payouts can be modified so that a PIN is not required. See:Â Customer Payout Restrictions
- Choose from predefined payout amounts, or type in a payout amount.
- Press OK.
- A banner alert will appear confirming the payout.
- Proceed with the rest of the customer’s transaction. Payout transactions will appear on the Pay tab.
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