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New Order Type for Dine-In Customers Ordering Take-Out

  • Last Updated: February 16, 2021
  • Compatible Version: 8.184
  • Version Information: This article applies to older versions of Exatouch.

Restaurants and merchants offering dine-in and take-out options will benefit from the new “To Go Item” order type. “To Go Item” enables customers who dine in to order take-out items while they dine.

Two "Print To-Go" Options

Two “Print To-Go” options allow staff to coordinate the preparation of a take-out order with a customer’s meal:

  1. “Print To-Go”:  Allows manual coordination of dine-in orders with take-out items.  When the “Print To-Go” button is selected, take-out items are sent to the remote kitchen printer.
  2. “Auto Print To-Go”:  Allows automatical coordination of dine-in orders with take-out items.  Take-out items are automatically sent to the kitchen with the customer’s first course when the “Auto Print To-Go” option is enabled in Print Settings.


Use "To Go Item" With "Print To-Go"

Use the “To Go Item” function with a “Print To-Go” function to manually coordinate preparation of take-out items for dine-in customers.

  1. Create an order for a “Dine-In” customer
  2. Select one or multiple items that the customer would like to take-out.
  3. Designate these items as a “To Go Item” by selecting the “To Go Item” button.
  4. “To Go” Items are flagged in RED at the Register.
  5. When “Send Order” is selected, only the “Dine In” items are sent to the kitchen.
  6. When the customer is preparing to wrap-up their meal, select “Get Order” to pull up their order. Then select “Print To-Go” to send the remaining take-out items to the kitchen.


Use "To Go Item" With "Auto Print To-Go"

Use the “To Go Item” function with “Auto Print To-Go” function to automatically coordinate preparation of take-out items for dine-in customers.  When “Auto Print To-Go” is enabled, take-out items are automatically sent to the kitchen for preparation with the customer’ first course.

  1. Create an order for a “Dine-In” customer
  2. Select one or multiple items that the customer would like to take-out.
  3. Designate these items as a “To Go Item” by selecting the “To Go Item” button.
  4. “To Go” Items are flagged in RED at the Register.
  5. When the first course is sent to the kitchen, “To Go Items” are automatically sent as well.

Popular With

Grocery/C-StoreLiquorPizzaQSR/DeliveryRetailSalon/SpaTable Service

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