Exatouch makes it easy not only to log in, but it also provides a snapshot of the business at a glance. Conveniently located on the Lock Screen, users can tap one of the six shortcut buttons to…
Exatouch makes it easy not only to log in, but it also provides a snapshot of the business at a glance. Conveniently located on the Lock Screen, users can tap one of the six shortcut buttons to…
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2022 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) A popup feature on the register has been added to automatically prompt the user to enter a quantity or price or…
Merchants can process returns or handle exchanges by using the void and refund features of the Exatouch system.
Merchants can cancel transactions and return payments by performing either voids or refunds in the Exatouch system.
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2021 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) The Force Clock Out option ensures staff members are clocked out appropriately at the end of the business day, or at…
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2021 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) Using markup pricing and need to change an item or service price? With this release, you can now manually modify an…
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2021 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) The Exatouch POS system supports the Datalogic Magellan 9400i in-counter scale. After installation and Exatouch setup, staff members can weigh and…
Exatouch makes it easy to set up and run custom and standard reports in advance. We’ve added a friendly reminder to this process reminding you to leave your Exatouch environment powered up and logged in for reports…
Use Reprint to print a receipt for any closed, paid order. Add this button to the Register app in a convenient location, such as the submenu or other standard button location. To make the Reprint button available in…
Two customer experience ratings reports detail the scores left by customers who use your touchscreen customer facing display.
Email customers their receipts using the Register app at payment time or later, as needed.
Retailers who use the auto-batch feature to close transaction batches each day can have it set for a time that fits their needs: after closing, or at a set time each day that meets processor cutoff times….
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2021 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) We’ve added a calculator function to the Register App you can use to total up redemption values as needed. Add the…
Closing a batch (settling credit card transactions) that includes offline transactions is an important part of keeping your cash flow moving. We’ve offer expanded batch settlement options, including an offline transactions alert, and an Offline Sales Report….
The Offline Sales report allows you to review payment transactions accepted while Exatouch was offline.
Exatouch makes it easy to set up and run custom and standard reports in advance. Navigate to the report work area to set up your report range and type, then tap Send Excel, Send PDF, or Send Word to…
Use the Register app to search for an item and add it to an order. Users with appropriate access levels can find items to get more information about an item, add or remove inventory for an item,…
Credit card payments may be entered manually using Exatouch in addition to your existing payment devices. Simply tap the Manual CC Entry button in the payment work area, tap Pay, then enter required and optional information to…
We’re always working to make Exatouch better for you and your teams. This release, we’ve made two user interface updates for occasional and frequent users.
We’ve updated the Estimated Cash Deposit field, and added it to several reports and snapshots. The total for Est. Cash Deposit reflects the net cash for deposit minus all non-cash tips. If a negative number, it is…
Additional columns have been added to the Staff Shift Reports: Owed to House and Owed to Staff. Pay Out Non-Cash Tips, disabled by default, controls the amounts shown in these columns.
Access to the register is at your fingertips!
Ring up items by scanning them into the register, or by selecting from menu options on your Register screen. Details of your transaction may vary from these examples, but the steps to ringing up an item will be similar.
A miscellaneous sale can be used to ring up an item which is not yet in inventory.
Course firing allows restaurants to effectively prepare and present multi-course meals. Merchants control when food is sent to the kitchen through the use of a Fire button, giving staff the ability to provide steady and timely table…
In states such as Michigan and California, customers who purchase beverages are charged a deposit for the bottle in addition to the retail price of the beverage. After the beverage is consumed, customers return the bottle for…
Find an open order at the register.
Before you open a saved order, preview it to confirm that it is the one intended.
At the end of a shift or workday, transactions are sent to the network to be processed so funds can be deposited into the restaurant’s account. Batching out is the process of closing a batch of transactions…
Clock in with your PIN or employee ID.
Clock out with your PIN or employee ID.
Clock In is recorded for timekeeping purposes.
Clock Out is recorded for timekeeping purposes. If you have not already done so, you will be prompted to declare tips when clocking out.
Orders will vary based on menu options you’ve set up in Exatouch. The following steps will help you place an order from your register. Details of your order may vary, but the steps to placing an order will…
The “Capture All” setting is used by retailers who use the Auto-Batch feature to automatically close their transaction batches each day. “Capture All” tells Exatouch at what time daily batches close so reports can be reconciled properly.
When ringing up a customer, items can easily be removed from an order.
Customer orders are merged from the Get Order screen:
Technical Support may request temporary remote access to your Exatouch system so they can better assist you. Remote access is granted with your permission for a discrete amount of time.
Creating a bank is the same as setting aside a cash drawer. When a bank is created, a specific amount of money is designated before the shift starts. During a shift, monies fluctuate. At the end of a shift, Bank…
Simple Mode is a setting which scales down the register for easy viewing.
Once a bank is swapped out, the cash drawer can be reconciled by counting the remaining cash and reviewing the shift’s financial activities. Bank Manager walks you through the reconciliation process so that you can close your…
Check the status of an existing bank in the Bank Manager.
Orders can be placed from the floor plan while waiting tables.
Menu items can be easily removed from a customer’s order.
When a customer meals are completed, checks are printed from the register.
Restaurant establishments can choose an order type at the Register. Perform the following to select an order type:
Batching out is the process of closing a batch of transactions for the day. Most retailers using Exatouch opt to use the auto-batch feature, making it automatic and seamless to batch out. If a retailer chooses not…
At the end of a shift the cash drawer is removed from circulation. The process of disengaging a bank is known as “swapping the bank out.”
From the floor plan, use the Status feature to view each table’s status.
Customer receipts can be emailed from the register at the time of payment or via the global menu.
In states such as Michigan and California, customers who purchase beverages are charged a deposit for the bottle in addition to the retail price of the beverage. After the beverage is consumed, customers return the bottle for…
After a bank is created, the bank is engaged by putting the bank into circulation. The process of engaging a bank is “swapping a bank in.” While the bank is swapped in, the original monies will fluctuate…
Modifiers are either required or optional. The required modifier screen automatically displays when entering an item into the register. Optional modifiers are accessed from the Mods tab.
The Bank Manager is accessed from the Local Menu.
Customers redeem loyalty points for rewards at the register in the form of a dollar discount off their purchase amount.
Clocking Out is used for timekeeping purposes.
In Exatouch, a bank is a defined amount of money that is stored in a cash drawer for operational use throughout a shift. The Bank Manager is a feature that helps you to reconcile your cash drawer…
Customer Payouts are processed via the Pay tab or directly at the Register via Quick Payout buttons.
Restaurants with limited in-house drivers or looking to utilize 3rd party delivery services will love using Exatouch’s Delivery Manager! The Delivery Manager is a simple, convenient way to manage orders delivered by GrubHub, UberEats, and other delivery services….
While taking a customer’s order at the register, merchants are prompted to override an item price either by tapping directly on an item price or by using a custom Price Override button.
The Allow Price Override preference enables merchants to allow all users, regardless of access level, to change the price of a specific item or items at the Register.