Custom prompts allow merchants to program reminders for cashiers and servers that will pop up before moving on to the end of a transaction. This addition to the transaction process can help Exatouch users remember: Retail: Ask…
Merchants can receive messages about system updates and more from EPI on their Exatouch devices. There are two ways that merchants will receive messages: on the Home Page and in the Task Tray.
Future Pricing enables merchants to set price changes in advance. Future Pricing does not affect any promotions or service fees. Any currently running promotions, service fees, or discounts are automatically applied to the future price.
Some merchants rely on selling products in fractional amounts instead of by whole item. For example, an arts and craft store might sell fabric by the half-yard rather than by the entire bolt. Hardware stores may also…
Exatouch makes it easy not only to log in, but it also provides a snapshot of the business at a glance. Conveniently located on the Lock Screen, users can tap one of the six shortcut buttons to…
Merchants can process returns or handle exchanges by using the void and refund features of the Exatouch system.
Merchants can cancel transactions and return payments by performing either voids or refunds in the Exatouch system.
Use the Register app to search for an item and add it to an order. Users with appropriate access levels can find items to get more information about an item, add or remove inventory for an item,…
Access to the register is at your fingertips!
Ring up items by scanning them into the register, or by selecting from menu options on your Register screen. Details of your transaction may vary from these examples, but the steps to ringing up an item will be similar.
A miscellaneous sale can be used to ring up an item which is not yet in inventory.
In states such as Michigan and California, customers who purchase beverages are charged a deposit for the bottle in addition to the retail price of the beverage. This deposit is known as a DRV (or sometimes CRV)…
Clock in with your PIN or employee ID.
Clock out with your PIN or employee ID.
Historical Pricing gives you the ability to revert to a previously implemented price for one or more items. Save time with bulk application of historical pricing, rather than looking up a previous price and applying a price changes…
Clock In is recorded for timekeeping purposes.
Orders will vary based on menu options you’ve set up in Exatouch. The following steps will help you place an order from your register. Details of your order may vary, but the steps to placing an order will…
When ringing up a customer, items can easily be removed from an order.
Customer orders are merged from the Get Order screen:
Technical Support may request temporary remote access to your Exatouch system so they can better assist you. Remote access is granted with your permission for a discrete amount of time.
Creating a bank is the same as setting aside a cash drawer. When a bank is created, a specific amount of money is designated before the shift starts. During a shift, monies fluctuate. At the end of a shift, Bank…
Simple Mode is a setting which scales down the register for easy viewing.
Once a bank is swapped out, the cash drawer can be reconciled by counting the remaining cash and reviewing the shift’s financial activities. Bank Manager walks you through the reconciliation process so that you can close your…
Check the status of an existing bank in the Bank Manager.
Menu items can be easily removed from a customer’s order.
Restaurant establishments can choose an order type at the Register. Perform the following to select an order type:
When a customer meals are completed, checks are printed from the register.
At the end of a shift the cash drawer is removed from circulation. The process of disengaging a bank is known as “swapping the bank out.”
While taking a customer’s order at the register, merchants are prompted to override an item price either by tapping directly on an item price or by using a custom Price Override button.
From the floor plan, use the Status feature to view each table’s status.
After a bank is created, the bank is engaged by putting the bank into circulation. The process of engaging a bank is “swapping a bank in.” While the bank is swapped in, the original monies will fluctuate…
In some states, customers who purchase beverages are charged a deposit for the bottle in addition to the retail price of the beverage. Customers return the empty bottle for a refund of the deposit. In Exatouch, the…
Modifiers are either required or optional. The required modifier screen automatically displays when entering an item into the register. Optional modifiers are accessed from the Mods tab.
The Bank Manager is accessed from the Local Menu.
Clocking Out is used for timekeeping purposes.
In Exatouch, a bank is a defined amount of money that is stored in a cash drawer for operational use throughout a shift. The Bank Manager is a feature that helps you to reconcile your cash drawer…
Customer Payouts are processed via the Pay tab or directly at the Register via Quick Payout buttons.
Restaurants with limited in-house drivers or looking to utilize 3rd party delivery services will love using Exatouch’s Delivery Manager! The Delivery Manager is a simple, convenient way to manage orders delivered by GrubHub, UberEats, and other delivery services….
Customers redeem loyalty points for rewards at the register in the form of a dollar discount off their purchase amount.
The Allow Price Override preference enables merchants to allow all users, regardless of access level, to change the price of a specific item or items at the Register.
