While taking a customer’s order at the register, merchants are prompted to override an item price either by tapping directly on an item price or by using a custom “Price Override” button.
Override a price by tapping directly on an item price.
- Tap directly on a price within a customer’s order.
- Enter your Admin or Power User PIN.
 - Note: By default, overriding a price requires an Admin or Power User PIN. Change this default by enabling the “Override Price” option located in Item Details. See: Override Price for an Item
- When prompted, type in a new price and press OK.
Override an item’s price by pressing the “Price Override” button.
- Tip! “Price Override” is a Special Function placed at the register via custom buttons. See: Custom Buttons: Special Functions at the Register
- Highlight an item within the customer’s order.
- Tap Price override.
- Enter your Admin or Power User PIN.Â
- Note: By default, overriding a price requires an Admin or Power User PIN. Change this default by enabling the “Override Price” option located in Item Details. See:Â Override Price for an Item
- When prompted, type in a new price and press OK.
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