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Process Bottle Returns

  • Last Updated: March 27, 2023

In states such as Michigan and California, customers who purchase beverages are charged a deposit for the bottle in addition to the retail price of the beverage. After the beverage is consumed, customers return the bottle for a refund of the deposit. In Exatouch, bottle deposits are processed as a required adder. Bottle returns are processed as a payout.

Follow these steps to process a bottle return:

Set up Payout Description for Bottle Returns

Payout descriptions enable the tracking of bottle return payouts in reports. Payout descriptions are set up as custom variables.

  • Note: If you already have a “MODS” (aka Modifier) category in place, rather than creating a “Deposit” category and a “Deposit” subcategory, use your existing “MODS” category and create only a “Deposit” subcategory.
  1. From Home, navigate to Settings > Preferences.
  2. Tap the Custom Variables tab.
  3. Scroll down to select Pay Out Customer, then tap Add Line.
  4. Enter “Bottle Return” into the newly created line.
  5. Tap Save.


Process a Bottle Return Refund at the Register

Bottle returns are processed as payouts on the Register’s Pay screen.

  1. From the Register, tap Pay tab.
  2. Tap Payout Customer.
  3. Select Bottle Return, then tap OK. Optional: Enter a label.
  4. Enter the payout amount in the Payout Customer Collected field according to your state’s bottle return policy, then tap OK. For example, in Michigan the return of 10 bottles yields $1.00.
  5. Pay the customer from the cash drawer.
  6. Complete the transaction on the payment screen.
  • Note: Bottle returns can be processed as part of a customer’s order. When a customer is paying for their order, select PayOut on the Pay screen. The payout amount will deduct from the balance due. For example, if a customer rings up an order of $33.79 with a bottle deposit of $1.00, the customer will owe $32.79 ($33.79 – $1.00).


View Payout Transactions

Payout transactions can be tracked on the Pay In/PayOut report

  1. From Home, navigate to Reports > Sales.
  2. Select Pay In/Out.
  3. View report, with special attention to “Bottle Return” payout transactions.

  • See: Process Bottle Deposits

Popular With

Grocery/C-StoreLiquorQSR/DeliveryRetail

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Related Topics

  • Inventory Setup & Management
  • Using the Register App – Advanced
  • Adding & Managing Items
  • Item Categories & Subcategories
  • Modifiers

Related Articles

  • Process Bottle Deposits

    Last Updated: March 27, 2023

  • Set Up Quick Payouts

    Last Updated: December 16, 2022

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