Merchants can use the Dual Price setting to configure separate pricing for cash payments and non-cash payments, such as debit or credit card. When Dual Price is enabled, cash payments and non-cash payments display on the Customer…
Merchants can use the Dual Price setting to configure separate pricing for cash payments and non-cash payments, such as debit or credit card. When Dual Price is enabled, cash payments and non-cash payments display on the Customer…
Enter business details to keep an accurate record your address, operating schedule and contact information. Configuring Business Details is also required when interfacing with DeliverMe, as well as third-party delivery services, such as GrubHub.
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2022 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) A popup feature on the register has been added to automatically prompt the user to enter a quantity or price or…
Staff Reports pull together data about your staff from your Exatouch database.
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2021 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) The Force Clock Out option ensures staff members are clocked out appropriately at the end of the business day, or at…
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2021 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) We’ve expanded the range of SKU information you can import into your Exatouch POS system to make adding new inventory a…
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2021 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) Need to limit quantity sales? Enter a limit in the Order Limit Qty field found in the Item Details > Inventory…
Exatouch makes it easy to set up and run custom and standard reports in advance. We’ve added a friendly reminder to this process reminding you to leave your Exatouch environment powered up and logged in for reports…
Age verification is easy with Exatouch. By default, the Legal Age definitions are set at 18 and 21, covering the purchase age of a large number of restricted sales items, such as dry ice and lotto tickets,…
Enable Receipt Prompts to give you flexible options for receipt delivery at payment time: select an available receipt type to print, email a customer their receipt, print a Gift receipt, and more!
Age Verification setup has moved to Fraud Control in Account > Settings. Accessible only by Support, work with the Support team to define the two age levels for eligible items, and to allow or deny manual override of age…
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2021 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) We’ve expanded support for a variety of sticky label printers. Add and adjust any compatible printers to print 58mm and 80mm…
Exatouch makes it easy to set up and run custom and standard reports in advance. Navigate to the report work area to set up your report range and type, then tap Send Excel, Send PDF, or Send Word to…
Save time and effort by editing an item detail record as you create Purchase Orders.
We’ve expanded the customization and display options on your Customer Facing Display (CFD) to include: Display Cash and Credit totals, reflecting Checkout Fees and tender discounts (if applicable) Expanded image storage – rotate through multiple image groups…
We’ve consolidated Customer Facing Display (CFD) settings in one location. From Home, navigate to Settings > Preferences > Display to make changes and upload images. Upload and preview images for Lock Screen, Receipt, CFD/Bematech, Screen Saver (Exatouch), Screen Saver (CFD)…
Exatouch makes age verification easy. Swipe or scan a state ID, or just enter a customer’s date of birth with a few touches. Age verification is triggered when you sell an item that has an assigned age…
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2020 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) We’ve added two new settings you can use to determine how and when to collect taxes when you use an Admin…
Use Security Profile controls to define and create User Types that control access to sensitive areas of Exatouch. Fine-tune user types to suit your business needs: Allow some or all user types to override pricing, limit label…
Customize your Register app by using custom buttons to add Special Function buttons. Special Functions include options such as: order types, Club, To-Go Item, Print To-Go, Quick Payout, Price Override, Undo Admin Fee, Tax Exempt Item, and more.
We’ve added a new setting to Security Profiles: Register, Access All Open Orders. Enable to allow your staff to access all Open orders to perform Edit, Join, Print, Complete, and Void actions.
Customer Service Fee and Customer Fee are now Checkout Fee. This change complies with major card brand requirements.
We’re always working to make Exatouch better for you and your teams. This release, we’ve made two user interface updates for occasional and frequent users.
We’ve updated the Estimated Cash Deposit field, and added it to several reports and snapshots. The total for Est. Cash Deposit reflects the net cash for deposit minus all non-cash tips. If a negative number, it is…
Updated the message for the EULA acceptance prompt for Merchants who have not accepted the Exatouch EULA: Your license is expiring in XX days, please contact support.
Additional columns have been added to the Staff Shift Reports: Owed to House and Owed to Staff. Pay Out Non-Cash Tips, disabled by default, controls the amounts shown in these columns.
You now have the option to print receipts without signature lines. One less step in your payment processing facilitates a quick turnaround of payment acceptance.
We’ve added a new label, Included Tip:, to payment receipts.
With this change, your staff and customers can more easily track and match orders.
The first time you upgrade or activate our software to versions 2.0.8.291 or higher, you, the Merchant, or your duly designated employee must accept the End User License Agreement (EULA) for each licensed copy of the Exatouch…
Along with the stock type simplification, we’ve updated the inventory preference settings for default stock type. Set your default Stock Type if you expect to add new inventory or non-inventory items and define cost requirements as needed.
Merchants will love a quicker check-out when they customize their register with custom buttons! Custom buttons can be set-up to execute function, quickly add items or services to an order, and apply discounts. This topic shows you…
Kiosks are used to encourage customers to sign-up and participate in loyalty programs. Customers can earn points when they sign up for loyalty programs via the kiosk. They can earn additional points just by signing into the…
Merchants can add any item or service within their database to the Register for quick access via custom buttons.
Business logos can be added to the Exatouch Home Page, Customer Kiosk, and Floor Plan.
Functions can be removed from the register through the use of custom buttons.
Customize your workflow by moving frequently used functions to a prominent location on your register.
Merchants will love a quicker checkout when they customize their register with custom buttons! Custom buttons can be set up to execute function, quickly add items or services to an order, and apply discounts. This topic shows you…
Exatouch offers three different security access levels, defined by three user types: Administrator, Power User, and Regular User.
The perfect compliment to the Delivery Manager is address verification! Delivery Manager is the quintessential tool for all restaurants that offer delivery service to their customers, helping to save valuable time while delivering orders to their proper location. Exatouch…
Tip suggestions can be added to the bottom of customer receipts.
When customer payout restrictions are ON, customer payouts require an Admin or Power User’s PIN to process. Customer payout restrictions are ON by default.  When customer payout restrictions are OFF, no PIN is required and all staff can…
Receipt prompts allow merchants the flexibility to choose how to deliver customer receipts at the time of payment. This feature is enabled in Print Preferences.
As an enhanced security measure, Exatouch allows for automatic timeouts after the system is idle for a specific time period.
Custom buttons affect the register, allowing you to create specialized buttons on your register interface. Custom variables affect data fields within Exatouch, such as Item’s Details or Customer Details. Definitions of custom variables can create additional opportunities…
Merchant email settings are enabled in Preferences. Exatouch is set up to integrate with POP email accounts. Check with your system administrator for help assigning the correct POP server address and other email settings.
Quick Picks are items or services situated for quick access when ringing up an order.
Staff and clients can view your business logo or customized images as a screen saver when Exatouch is inactive.
When sound alerts are enabled, a beeping sound will accompany any Exatouch function.
Duplicate modifiers make it easy for restaurants to accommodate a double portion of burger toppings or extra pickles on the side! The duplicate modifier option is enabled in Register Preferences. Once enabled, individual modifier options are adjusted…
Color is assigned to an item within an item’s record, in the Color drop-down. Available color options are defined in custom variables.
In-house delivery settings include delivery fees, minimum order limits, delivery radius, and delivery hours, and are configurable under Register Preferences.
Group tips, the printing of suggested tips on receipts, and the application of tip pre-discount or post-discount are all managed within tip settings.
Enter prices with the utmost speed with the Auto Decimal feature.
Legal ages for the purchase of items such as alcohol and tobacco vary by state and location. The first step to setting up age verification is defining legal ages within the system. Then age verification is enabled…
PIN Timeout and Quick Lock are modified in Settings > Preferences on the Security tab.
Restaurant courses are given generic names by default (i.e. Course 1, Course 2, etc…) but they can be renamed according to your restaurant model. For example, courses can be renamed: Beverages, Appetizers, Soup, Salad, Entrees, Dessert. Courses…
Restaurants can choose which order type is selected by default at the register. For example, if a pizzeria accepts mostly delivery orders, “Delivery” can be defined as the default order type at the register. Default order type…
Choose which register screen will display by default in Register Preferences.
Provide excellent customer service with the Tab Auth feature! Pre-authorize customer credit cards, process pre-approved tab transactions, and close tabs quickly and easily. Tab Auth is available for restaurants, including bars, lounges, and table service establishments.
Create new message campaigns for marketing purposes. Set up new email distribution lists and send email blasts. Distribution lists can be customized for targeted advertising of promos, discounts, and other announcements.
Quick Payout buttons are the fastest way for retailers to process customer payouts! Specific types of payouts such as “Lotto” and “Money Orders” can be added directly to the Register through the use of custom buttons.
View and manage a list of scheduled messages within the Messages module.
View your inbox in the Messages module.
Messages are used to communicate with clients by email. Send birthday greetings and promo alerts to individuals or groups. If you are a service-based business, the Messages module works seamlessly with the Service Scheduling module so you…
To ensure merchants don’t have to rely on their own email settings, Exatouch uses a designated email address within “POS Cloud” by default. This makes receipt delivery more reliable than ever! End users can still enter their…
Creating a bank is the same as setting aside a cash drawer. When a bank is created, a specific amount of money is designated before the shift starts. During a shift, monies fluctuate. At the end of a shift, Bank…
Simple Mode is a setting which scales down the register for easy viewing.
Once a bank is swapped out, the cash drawer can be reconciled by counting the remaining cash and reviewing the shift’s financial activities. Bank Manager walks you through the reconciliation process so that you can close your…
Check the status of an existing bank in the Bank Manager.
At the end of a shift the cash drawer is removed from circulation. The process of disengaging a bank is known as “swapping the bank out.”
After a bank is created, the bank is engaged by putting the bank into circulation. The process of engaging a bank is “swapping a bank in.” While the bank is swapped in, the original monies will fluctuate…
The Bank Manager is accessed from the Local Menu.
In Exatouch, a bank is a defined amount of money that is stored in a cash drawer for operational use throughout a shift. The Bank Manager is a feature that helps you to reconcile your cash drawer…