Merchant email settings are enabled in Preferences. Exatouch is set up to integrate with POP email accounts. Check with your system administrator for help assigning the correct POP server address and other email settings.
- Note: Exatouch uses merchant email settings for delivery of messages and as a backup for emailing reports and customer receipts. By default, Exatouch uses hard-coded email in the POS cloud for emailing reports and customer receipts. Use of hard-coded email ensures reliable report and receipt delivery, but it can be disabled. See: Hard-Coded Email Settings
Follow these steps to set up your POP server for sending messages and as a backup for reports and customer receipts:
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- From Home, tap Settings.
- Choose Preferences.
- Select the Email tab.
- Fill in the appropriate email settings. Be sure to fill in the Email field and all Outgoing SMTP fields. If you plan on using your Inbox, Incoming POP settings should be entered as well. Â
- Review the Use POS Cloud to email receipts checkbox.
This feature is enabled by default, prompting Exatouch to use hard-coded email settings to emailing reports and customer receipts. Uncheck to disable this feature. See: Hard-coded Email Settings - Press Save.
- Note: In an effort to limit spam, some email service providers impose a limit on the number of emails a customer can send per day. Customers affected by this limitation can enter the number of emails they are allowed in the Mgs per day field. Most merchants are not affected by this and leave this field set at 0.
- From Home, tap Settings.
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