Product Updates & Resources

93 Articles

Enable Training Mode

Training Mode is used to learn new features in your system, or to train a new employee. Training Mode acts as a “sandbox” that you can “play in” without affecting your real-time data. For example, in Training…

Meet Exatouch POS: An Easy Way to Run Your Store

See how Exatouch Point of Sale streamlines store management with exclusive features and benefits, including: An overview of what’s in the Exatouch bundle Exatouch services (inventory import/review, customer settings, training, support, and more) Robust apps and features,…

Meet Exatouch POS: A Great Way to Run Your Restaurant

See how Exatouch Point of Sale streamlines restaurant management with exclusive features and benefits, including: An overview of what’s in the Exatouch bundle Exatouch services (menu import/review, custom settings, installation, training, and more!) Robust apps and features,…

Add an Item

Items in Exatouch make up your inventory for sale and populates your menu with non-inventory items, where applicable.

Does Exatouch Support EMV and Contactless Payments?

Yes; Exatouch has a selection of semi-integrated solutions that support the latest payment technologies, including EMV, contactless payments, and signature capture. Contact your Electronic Payments representative to determine which solution works best for your business!

Check Your Exatouch Version Number

Not sure what software version of Exatouch you’re using on your Exatouch Point of Sale system?

Custom Buttons: Special Functions at the Register – Prior Releases

Exatouch gives you the ability to add Special Functions to your Register!  Special Functions include:  Order Type, Club, To-Go Item, Print To-Go, Quick Payout, Price Override, Undo Checkout Fee (Customer Service Fee), and Tax Exempt Item. By…

Course Firing from the Register

Course firing allows restaurants to effectively prepare and present multi-course meals. Merchants control when food is sent to the kitchen through the use of a Fire button, giving staff the ability to provide steady and timely table…

Modify Bulk Items – Prior Releases

Groups of Items can be modified in bulk, making price modification and category changes a breeze! Use the “Modify all list items” function to accomplish these tasks.

Log into Exatouch

Welcome to Exatouch! You will be prompted to log in when you first activate the system.

Navigate to the Home Screen

The Home screen gives you easy access to Exatouch features. Your location within Exatouch can be identified easily by viewing the description on the bottom left of your screen. Your Home screen is labeled HOME.

Create Category Level Promos – Prior Release

Promos can be applied to a group of items related by category. Category Level Promos can be run during specific hours during the day, for a specific time period.

Create Item Level Promos – Prior Releases

Item Level Promos are promotions applied to a single item. Promos can be run during specific hours during the day, for a specific time period.

Create Labels for Items – Prior Releases

Print labels easily and seamlessly for your items with Exatouch. When you select your Exatouch hardware bundle, select from printers which print Avery labels and/or labels with price barcodes and SKU numbers. See: Which label printers are supported…

Create Subcategory Level Promos – Prior Releases

Promos can be applied to a group of items related by subcategory. Subcategory Level Promos can be run during specific hours during the day, for a specific time period.

Find an Item – Prior Releases

Search for an item at the Register or within in the Items Module. Within the Items Module, Items List can be accessed directly, or Items List can be accessed from within Items Details.

Create Categories and Subcategories – Prior Releases

Organizing items and services by category and subcategory is helpful on many levels: Find items grouped by category and subcategory more easily at the register. Create Category and Subcategory-level promos.  Some reports present data by category and subcategory….

Modify Stock Type – Prior Releases

Stock Type can be set globally or individually. When you set a stock type, items in your system will automatically default to that type. Different stock types can be applied to individual items as needed.

Generate SKU Numbers Locally – Prior Releases

Local SKU numbers or Alt SKU numbers can be assigned to an item in Exatouch regardless of whether the item has a manufacturer’s SKU number assigned. For example, you can assign a local SKU number to a…

Modify Inventory Level – Prior Releases

There are several ways to modify your inventory level; the simplest way is to modify inventory through the Item Details screen.  

Set Default Vendor for an Item – Prior Releases

In Exatouch, items are always linked to vendors and items are always assigned a default vendor. If no vendor is assigned to an item, your system will create a default vendor called No Vendor. If only one…

Which Labels and Tags Can Exatouch Print?

With Exatouch’s barcode/label printer, you can seamlessly print split labels, clothing tags, jewelry tags, and paper labels.

Add Items to Vendor Supply List – Prior Releases

When creating a purchase order, items are selected from the vendor’s list of available items. Sometimes vendors begin carrying additional items for purchase, or a vendor’s item list may not be complete. After reviewing your vendor’s items…

Add a Vendor – Prior Releases

Vendors are suppliers of goods. Keeping accurate vendor records will enable you to manage inventory and create purchase orders. In Exatouch, items are ordered from vendors who supply them.

Enable “Capture All” Setting for Auto-Batches – Prior Releases

The “Capture All” setting is used by retailers who use the Auto-Batch feature to automatically close their transaction batches each day. “Capture All” tells Exatouch at what time daily batches close so reports can be reconciled properly.

Enable Receipt Prompts – Prior Releases

Receipt prompts allow merchants the flexibility to choose how to deliver customer receipts at the time of payment. This feature is enabled in Print Preferences.

Happy Hour Specials: Use Promo Layers – Prior Releases

Restaurants and bars create happy hour specials using promo layers.  Promo layers allow you to “layer” times and values onto a promo, so you can create a series of promos which apply during specific hours during the…

Enable Cash Discounts – Prior Releases

Incentivize customers to pay with cash by offering a cash discount! Retailers, restaurants, and other businesses can automatically apply a cash discount as a percentage discount to a customer’s total purchase.

Set General Tax Rates

Tax rates are configured in Tax Group Settings. Tabs in Tax Group Settings correspond to different types of taxes: General, Per Unit, and Pre & Post. On each tab, tax rates are defined in Groups. Tax Groups…

Set Pre- & Post-Tax Rates

Tax rates are configured in the Settings module. Tabs in Tax Group Settings submodule correspond to different types of taxes: General, Per Unit, and Pre & Post. On each tab, tax rates are defined in Groups. Tax…

Deactivate Discounts and Promos – Prior Releases

Promos, discounts and coupons are designed to have a start date and an end date. Some discounts and promos run on an ongoing basis. While many discounts and promos naturally run their course, sometimes it is useful to…

Set Up Age Verification – Prior Releases

Legal ages for the purchase of items such as alcohol and tobacco vary by state and location. The first step to setting up age verification is defining legal ages within the system. Then age verification is enabled…

Set Per Unit Tax Rates

Tax rates are configured under the Settings module. Tabs in the Tax Settings submodule correspond to different types of taxes: General, Per Unit, and Pre & Post. On each tab, tax rates are defined in Groups. Tax…

Manage Promo Preferences – Prior Releases

Promos are applied to items or to groups of items automatically when a customer pays for their order. By default, promotional discounts appear on the register as items are rung up. Application of promos at the register…

Print Settings – Prior Releases

Receipt details, report printing, and remote printer options are all modified in Print Settings. The print module is tabbed so you can easily modify printer and receipt settings.  

Modify Snapshot Preferences – Prior Releases

“Snapshot” and “Snapshot by Station” reports give you a quick overview of business data directly from your receipt printer. Snapshot reports are customized in Print Settings.  

Modify Staff Shift Report Preferences – Prior Releases

“Staff Shift” report gives you a quick overview of staff shift data directly from your receipt printer. The Staff Shift report is a snapshot report which can be customized in Print Settings.  

Set Up Course Firing Printer Preferences

Restaurants provide steady and timely table service for multi-course meals through the use of course firing. Course firing allows restaurants to control when food is sent to the kitchen to be prepared. Enable course firing in Settings.

Exit Training Mode

Training Mode is a great tool for learning Exatouch and for training new employees! Any changes made while in Training Mode will not stick, so don’t forget to exit when training is complete.

Enable Remote Support

Technical Support may request temporary remote access to your Exatouch system so they can better assist you. Remote access is granted with your permission for a discrete amount of time.

“Tax Exempt Item” Custom Button – Prior Releases

Easily apply tax exemption to individual items or to groups of items by placing a dedicated “Tax exempt item” custom button directly on the register! This is useful for retailers who supply products to resellers.

Book an Appointment

Exatouch allows you to book appointments, manage schedules, and assign appointment statuses.

Apply an Open Discount – Prior Releases

Open Discounts are created “on the fly” and applied to an entire order. For example, a manager may apply a $10 complimentary discount because an order was received late.  

Apply an Item Discount – Prior Releases

Item discounts are applied to a single item or to multiple items at the Register. For example, a local Italian eatery offers 10% off select seafood entrees. Apply an item discount at the Register or while reviewing…

Enter a New Customer

Better monitor customer purchases and preferences by keeping accurate customer records.

Age Verification at the Register – Prior Releases

  • Version Information: This article applies to older versions of Exatouch.
  • Newer version? See: Age Verification at the Register
Exatouch makes age verification quick and simple, only requiring customers to verify their age only during a transaction. Different age requirements can be…

Add an Item – Prior Releases

Within Exatouch, an item is an offering that a merchant provides to their customer. Your business’s list of items makes up your inventory and populates your menu.

Reprint Receipts – Prior Releases

Any receipt for a closed order that has been paid for can be reprinted using the Reprint function, located on the register’s local menu.

Split Payment by Item – Prior Releases

Customers may want to pay for specific items with different tender. Payments are split from the Register, by moving items to a different “order” so the sale can be processed with different tender.

Split a Payment – Prior Releases

Customers may want to split the payment for their purchase with a combination of cash, credit or check. Tender is split from the register’s Pay screen.