Product Updates & Resources

183 Articles

Enable Training Mode

Training Mode is used to learn new features in your system, or to train a new employee. Training Mode acts as a “sandbox” that you can “play in” without affecting your real-time data. For example, in Training…

Meet Exatouch POS: An Easy Way to Run Your Store

See how Exatouch Point of Sale streamlines store management with exclusive features and benefits, including: An overview of what’s in the Exatouch bundle Exatouch services (inventory import/review, customer settings, training, support, and more) Robust apps and features,…

Meet Exatouch POS: A Great Way to Run Your Restaurant

See how Exatouch Point of Sale streamlines restaurant management with exclusive features and benefits, including: An overview of what’s in the Exatouch bundle Exatouch services (menu import/review, custom settings, installation, training, and more!) Robust apps and features,…

Add an Item

Items in Exatouch make up your inventory for sale and populates your menu with non-inventory items, where applicable.

Does Exatouch Support EMV and Contactless Payments?

Yes; Exatouch has a selection of semi-integrated solutions that support the latest payment technologies, including EMV, contactless payments, and signature capture. Contact your Electronic Payments representative to determine which solution works best for your business!

Check Your Exatouch Version Number

Not sure what software version of Exatouch you’re using on your Exatouch Point of Sale system?

Simplified! Tax Included Option

To simplify item entry and tax calculations, a new “Tax Included” option enables merchants to automatically flag an item as “a tax included item”.

Updated! Tab Authorization

Bars and eateries will enjoy refinements to Exatouch’s “Tab Authorization” functions, including pre-auth override prompts, automatic customer labeling, split payment options, and a streamlined interface that further reduces the number of touches.

Now Available! Offline Processing Mode

“Offline Processing” mode allows merchants to continue operations during unforeseeable events such as Internet or network outages.

Introducing! Quick Menus

“Quick Menu” buttons provide quick access to special or popular items as defined by the user, reducing the number of touches and time spent at the register.

Automatically Capture New Customer Info when Emailing Receipts

A new preference “Save Customer when emailing receipt” allows merchants to automatically save new customer information from the email receipt prompt. This preference affects emailed receipts whether merchants use the “Receipt prompt” preference or the “Print default to email” preference.

Brand New! Fresh Sheet

The “Fresh Sheet” provides restaurants with a real-time countdown of menu items and specials. Located on the newly designed lock screen, servers can quickly view what’s new on the menu, what’s about to run out, and what’s…

Built for Speed! In-House Delivery Manager

A collection of enhancements has been made to Exatouch’s “In-house Delivery” and “Delivery Service” features, including “Whozz Calling Caller ID” integration. The Caller ID allows staff to greet customers by name and see their recent order history,…

New and Improved! User Access Controls

New “Access Controls” enable merchants to customize staff level permissions, providing greater control over which employees have access to certain modules, features, functions, and information throughout Exatouch.

New Look and Feel! Modifiers Redesign

Not only does the “Modifiers” redesign look great, it simplifies the ordering process! Modifiers automatically populate in an organized “waterfall” across the register, reducing the number of touches it takes to ring up required and optional modifiers….

Updated! Lock Screen

The newly redesigned, elegant “Lock Screen” provides quick access to Exatouch’s most frequently used features and screens.

Improved Labeling

Improvements to language and labels throughout the software enhance use and diminish the time it takes to locate information.

New and Improved! On-Screen Keyboard

The newly designed on-screen keyboard extends the utmost convenience and flexibility to all merchants. Boasting an intuitive design, the on-screen keyboard is a fast and intuitive alternative to the hardware keyboard, especially during high-traffic hours at the…

Ohio Liquor Updates

Exatouch continues to implement updates to support Ohio liquor merchants with a host of insightful, practical features which give Ohio merchants a competitive edge in the liquor industry!

Support for Beer Distributors in PA

Exatouch now serves PA malt beverage distributors! Generate PA1014 Malt Beverage Reports in the new Utilities LCB module with support throughout Exatouch.

Improved Labeling for Inventory Fields

Within Inventory Preferences, the label “Print labels on price change” has been changed to “Queue labels to print on price change” to clarify that labels are sent to print queue for printing (rather than immediately printing.)

New! Weighted Item (SBF) Override Preference

A new option has been added to Item Details for weighted Sold by Fraction (SBF) items.  When enabled, the “Override qty/time” preference allows all end users to override the qty obtained from an integrated scale.

Now Available! Override Price Preference

The new “Override Price” preference enables merchants to allow all users, regardless of access level, to change the price of a specific item or items at the Register.

Custom Buttons: Special Functions at the Register – Prior Releases

Exatouch gives you the ability to add Special Functions to your Register!  Special Functions include:  Order Type, Club, To-Go Item, Print To-Go, Quick Payout, Price Override, Undo Checkout Fee (Customer Service Fee), and Tax Exempt Item. By…

Course Firing from the Register

Course firing allows restaurants to effectively prepare and present multi-course meals. Merchants control when food is sent to the kitchen through the use of a Fire button, giving staff the ability to provide steady and timely table…

Log into Exatouch

Welcome to Exatouch! You will be prompted to log in when you first activate the system.

Navigate to the Home Screen

The Home screen gives you easy access to Exatouch features. Your location within Exatouch can be identified easily by viewing the description on the bottom left of your screen. Your Home screen is labeled HOME.

Ohio Liquor Updates

Exatouch continues to implement updates to support Ohio Liquor Merchants with a host of insightful, practical features which give Ohio merchants a competitive edge in the liquor industry!

Which Labels and Tags Can Exatouch Print?

With Exatouch’s barcode/label printer, you can seamlessly print split labels, clothing tags, jewelry tags, and paper labels.

Set General Tax Rates

Tax rates are configured in Settings. Tabs in Tax Settings correspond to different types of taxes: General, Per Unit, and Pre & Post. On each tab, tax rates are defined in Groups. Tax Groups are labeled alphabetically…

Set Per Unit Tax Rates

Tax rates are configured in Settings. Tabs in Tax Settings correspond to different types of taxes: General, Per Unit, and Pre & Post. On each tab, tax rates are defined in Groups. Tax Groups are labeled alphabetically…

Set Pre & Post Tax Rates

Tax rates are configured in Settings. Tabs in Tax Settings correspond to different types of taxes: General, Per Unit, and Pre & Post. On each tab, tax rates are defined in Groups. Tax Groups are labeled alphabetically…

Set Up Course Firing Printer Preferences

Restaurants provide steady and timely table service for multi-course meals through the use of course firing. Course firing allows restaurants to control when food is sent to the kitchen to be prepared. Enable course firing in Settings.

Michigan Liquor Support

Exatouch now serves Michigan liquor establishments, saving store owners time and giving them valuable insight into their liquor sales! A standard Michigan liquor database is provided for easy reference, and historically manual processes are automated by allowing…

Expanded Messaging for Checkout Fee (Customer Service Fee)

Customer service fee messaging has been expanded to include customizable messages for both paid customer receipts and open orders. Payment receipt messages display on paid customer receipts; Folio Receipt messages display on open orders. Restaurants will find…

New Options for Printing Merchant Copies of QSR Receipts

For Quick Service Restaurants and businesses who value quick turn-around, it’s all about speed! New preferences added to the QSR receipt option now allow merchants to decide if they need merchant copies when credit or PIN debit…

Change Due Prompt at Register

Enable “Change Due” prompts at the register to help cashiers give back accurate change when cash tender is applied. “Change Due” prompts are optional and can auto-close after a defined period of time. “Change Due” options are…

“Tax Exempt Item” Custom Button

Easily apply tax exemption to individual items or to groups of items by placing a dedicated “Tax exempt item” custom button directly on the register! This is useful for retailers who supply products to resellers.

Easy Activation for Liquor and CRV Module

Merchants who operate in Ohio, Michigan, and California can enjoy easy activation of relevant liquor and CRV features! Activation requires an Administrator’s PIN.

Enable Remote Support

Technical Support may request temporary remote access to your Exatouch system so they can better assist you. Remote access is granted with your permission for a discrete amount of time.

Exit Training Mode

Training Mode is a great tool for learning Exatouch and for training new employees! Any changes made while in Training Mode will not stick, so don’t forget to exit when training is complete.

Book an Appointment

Exatouch allows you to book appointments, manage schedules, and assign appointment statuses.

Enter a New Customer

Better monitor customer purchases and preferences by keeping accurate customer records.

Date Filters in Reports

Date Filters are here by popular demand! Pre-set date filters make running reports a snap! Select from pre-set filters or build a custom filter.

User-Defined Reporting for Items and Services

Item-specific sales data can now be added to the Snapshot and/or Business Overview reports. Easily track sales, promotions and more for a specific item or service!

Age Verification Improvements

Age Verification enhancements include Age Verification Indicators, Manual Override, and the Age Verification Report!

Loyalty Rewards Preview

Exatouch has yet another way to promote your loyalty program and keep customers coming back! Loyalty reward points can now be printed directly from the Register on either the “Pay” tab or the “Details” tab, making it…