Product Updates & Resources

121 Articles

Enable Training Mode

Training Mode is used to learn new features in your system, or to train a new employee. Training Mode acts as a “sandbox” that you can “play in” without affecting your real-time data. For example, in Training…

Meet Exatouch POS: An Easy Way to Run Your Store

See how Exatouch Point of Sale streamlines store management with exclusive features and benefits, including: An overview of what’s in the Exatouch bundle Exatouch services (inventory import/review, customer settings, training, support, and more) Robust apps and features,…

Meet Exatouch POS: A Great Way to Run Your Restaurant

See how Exatouch Point of Sale streamlines restaurant management with exclusive features and benefits, including: An overview of what’s in the Exatouch bundle Exatouch services (menu import/review, custom settings, installation, training, and more!) Robust apps and features,…

Add an Item

Items in Exatouch make up your inventory for sale and populates your menu with non-inventory items, where applicable.

Does Exatouch Support EMV and Contactless Payments?

Yes; Exatouch has a selection of semi-integrated solutions that support the latest payment technologies, including EMV, contactless payments, and signature capture. Contact your Electronic Payments representative to determine which solution works best for your business!

Simplified! Tax Included Option

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) To simplify item entry and tax calculations, a new “Tax Included” option enables merchants to automatically flag an item…

Updated! Tab Authorization

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) Bars and eateries will enjoy refinements to Exatouch’s “Tab Authorization” functions, including pre-auth override prompts, automatic customer labeling, split…

Redesigned! Preferences and Register Preferences

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) “Preferences” and “Register Preferences” settings are easy to enable/disable with intuitive toggle

Now Available! Offline Processing Mode

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) “Offline Processing” mode allows merchants to continue operations during unforeseeable events such as Internet or network outages.

Introducing! Quick Menus

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) “Quick Menu” buttons provide quick access to special or popular items as defined by the user, reducing the number…

Brand New! Fresh Sheet

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) The “Fresh Sheet” provides restaurants with a real-time countdown of menu items and specials. Located on the newly designed…

Built for Speed! In-House Delivery Manager

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) A collection of enhancements has been made to Exatouch’s “In-house Delivery” and “Delivery Service” features, including “Whozz Calling Caller…

User Access Controls

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) The Access Control function enables merchants to customize staff level permissions, providing greater control over which employees have access…

Redesigned Modifiers

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) The redesigned Modifiers automatically populate in an organized “waterfall” across the register, reducing the number of touches it takes…

Updated! Lock Screen

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) The newly redesigned, elegant “Lock Screen” provides quick access to Exatouch’s most frequently used features and screens.

Improved Labeling

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) Improvements to language and labels throughout the software enhance use and diminish the time it takes to locate information.

Check Your Exatouch Version Number

Not sure what software version of Exatouch you’re using on your Exatouch Point of Sale system?

Now Available! Bypass Payment Device Initialization

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) This new account setting preference enables merchants to bypass the initialization of payment devices during start up, expediting the…

Automatically Capture New Customer Info when Emailing Receipts

A new preference “Save Customer when emailing receipt” allows merchants to automatically save new customer information from the email receipt prompt. This preference affects emailed receipts whether merchants use the “Receipt prompt” preference or the “Print default to email” preference.

Support for Beer Distributors in PA

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) Exatouch now serves PA malt beverage distributors! Generate PA1014 Malt Beverage Reports in the new Utilities LCB module with support…

New! Weighted Item (SBF) Override Preference

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) A new option has been added to Item Details for weighted Sold by Fraction (SBF) items.  When enabled, the…

Now Available! Override Price Preference

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) The new “Override Price” preference enables merchants to allow all users, regardless of access level, to change the price…

On-Screen Keyboard

The Exatouch on-screen keyboard is a fast and intuitive alternative to the hardware keyboard, especially during high-traffic hours, and is another great tool for streamlining and simplifying use.

Improved Labeling for Inventory Fields

Within Inventory Preferences, the label “Print labels on price change” has been changed to “Queue labels to print on price change” to clarify that labels are sent to print queue for printing (rather than immediately printing.)

Custom Buttons: Special Functions at the Register – Prior Releases

Exatouch gives you the ability to add Special Functions to your Register!  Special Functions include:  Order Type, Club, To-Go Item, Print To-Go, Quick Payout, Price Override, Undo Checkout Fee (Customer Service Fee), and Tax Exempt Item. By…

Course Firing from the Register

Course firing allows restaurants to effectively prepare and present multi-course meals. Merchants control when food is sent to the kitchen through the use of a Fire button, giving staff the ability to provide steady and timely table…

Clearer Labeling for Inventory Field

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Log into Exatouch

Welcome to Exatouch! You will be prompted to log in when you first activate the system.

Navigate to the Home Screen

The Home screen gives you easy access to Exatouch features. Your location within Exatouch can be identified easily by viewing the description on the bottom left of your screen. Your Home screen is labeled HOME.

Which Labels and Tags Can Exatouch Print?

With Exatouch’s barcode/label printer, you can seamlessly print split labels, clothing tags, jewelry tags, and paper labels.

Set General Tax Rates

Tax rates are configured in Tax Group Settings. Tabs in Tax Group Settings correspond to different types of taxes: General, Per Unit, and Pre & Post. On each tab, tax rates are defined in Groups. Tax Groups…

Set Pre- & Post-Tax Rates

Tax rates are configured in the Settings module. Tabs in Tax Group Settings submodule correspond to different types of taxes: General, Per Unit, and Pre & Post. On each tab, tax rates are defined in Groups. Tax…

Set Per Unit Tax Rates

Tax rates are configured under the Settings module. Tabs in the Tax Settings submodule correspond to different types of taxes: General, Per Unit, and Pre & Post. On each tab, tax rates are defined in Groups. Tax…

Set Up Course Firing Printer Preferences

Restaurants provide steady and timely table service for multi-course meals through the use of course firing. Course firing allows restaurants to control when food is sent to the kitchen to be prepared. Enable course firing in Settings.

Michigan Liquor Support

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) Exatouch now serves Michigan liquor establishments, saving store owners time and giving them valuable insight into their liquor sales!…

Printing Merchant Copies of QSR Receipts

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) For Quick Service Restaurants and businesses who value quick turn-around, it’s all about speed! QSR receipt option preferences allow…

Change Due Prompt at Register

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) Enable “Change Due” prompts at the register to help cashiers give back accurate change when cash tender is applied….

Enable Remote Support

Technical Support may request temporary remote access to your Exatouch system so they can better assist you. Remote access is granted with your permission for a discrete amount of time.

Exit Training Mode

Training Mode is a great tool for learning Exatouch and for training new employees! Any changes made while in Training Mode will not stick, so don’t forget to exit when training is complete.

“Tax Exempt Item” Custom Button

Easily apply tax exemption to individual items or to groups of items by placing a dedicated “Tax exempt item” custom button directly on the register! This is useful for retailers who supply products to resellers.

Book an Appointment

Exatouch allows you to book appointments, manage schedules, and assign appointment statuses.

Enter a New Customer

Better monitor customer purchases and preferences by keeping accurate customer records.

Date Filters in Reports

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) Date Filters are here by popular demand! Pre-set date filters make running reports a snap! Select from pre-set filters…

User-Defined Reporting for Items and Services

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) Item-specific sales data can now be added to the Snapshot and/or Business Overview reports. Easily track sales, promotions and…

Enhanced Payout Reporting

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Duplicate Required MODS

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Age Verification Improvements

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) Age Verification enhancements include Age Verification Indicators, Manual Override, and the Age Verification Report!

Loyalty Rewards Preview

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) Exatouch has yet another way to promote your loyalty program and keep customers coming back! Loyalty reward points can…

Print Options for Balance Receipts

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.) Now balance receipts can be printed for eGiftSolutions, Gift Certificates, and EBT.

California CRV

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Receipt Prompts at the Register

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Labor Tracking in Reports

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Options for Labeling Orders

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

New Promo! “Buy X for $ Off”

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Adjust Screen Brightness

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Price Prompt Preference

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Send Order Button for Restaurants

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Detailed MODS Order Preview

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Special Instructions Manager

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Updated MODS Section

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Print Manager

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Expanded Membership Program

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

“All Staff” Delivery Preference

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

3rd Party Delivery

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Custom Prompts

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Customized Order Types

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Scan Data Integration

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Tipping on eGiftSolutions Receipts

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Enhanced Address Verification

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Custom Colors in Simple Mode

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Bulk Price Change for Items

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)

Now Available! Bematech Pole Display

(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE RELEASE NOTES PRIOR TO 2020 ARCHIVE. YOU WILL BE REDIRECTED.)