Merchants can receive messages about system updates and more from EPI on their Exatouch devices. There are two ways that merchants will receive messages: on the Home Page and in the Task Tray.
Merchants can receive messages about system updates and more from EPI on their Exatouch devices. There are two ways that merchants will receive messages: on the Home Page and in the Task Tray.
Training Mode is used to learn new features in your system, or to train a new employee. Training Mode acts as a “sandbox” that you can “play in” without affecting your real-time data. For example, in Training…
Exatouch is bundled with several peripheral options.
See how Exatouch Point of Sale streamlines store management with exclusive features and benefits, including: An overview of what’s in the Exatouch bundle Exatouch services (inventory import/review, customer settings, training, support, and more) Robust apps and features,…
See how Exatouch Point of Sale streamlines restaurant management with exclusive features and benefits, including: An overview of what’s in the Exatouch bundle Exatouch services (menu import/review, custom settings, installation, training, and more!) Robust apps and features,…
Adding items in Exatouch creates a list of items for sale, either as part of a retail inventory or restaurant/QSR/delivery menus.
Yes; Exatouch has a selection of semi-integrated solutions that support the latest payment technologies, including EMV, contactless payments, and signature capture. Contact your Electronic Payments representative to determine which solution works best for your business!
Not sure what software version of Exatouch you’re using on your Exatouch Point of Sale system?
Access to the register is at your fingertips!
Exatouch gives you the ability to add Special Functions to your Register! Special Functions include: Order Type, Club, To-Go Item, Print To-Go, Quick Payout, Price Override, Undo Checkout Fee (Customer Service Fee), and Tax Exempt Item. By…
Course firing allows restaurants to effectively prepare and present multi-course meals. Merchants control when food is sent to the kitchen through the use of a Fire button, giving staff the ability to provide steady and timely table…
Groups of Items can be modified in bulk, making price modification and category changes a breeze! Use the “Modify all list items” function to accomplish these tasks.
Clock in with your PIN or employee ID.
Clock out with your PIN or employee ID.
Any Questions? We’re here to help!
Welcome to Exatouch! You will be prompted to log in when you first activate the system.
The Home screen gives you easy access to Exatouch features. Your location within Exatouch can be identified easily by viewing the description on the bottom left of your screen. Your Home screen is labeled HOME.
Promos can be applied to a group of items related by category. Category Level Promos can be run during specific hours during the day, for a specific time period.
Add inventory quantity directly from an item record.
Item Level Promos are promotions applied to a single item. Promos can be run during specific hours during the day, for a specific time period.
Print labels easily and seamlessly for your items with Exatouch. When you select your Exatouch hardware bundle, select from printers which print Avery labels and/or labels with price barcodes and SKU numbers. See: Which label printers are supported…
Promos can be applied to a group of items related by subcategory. Subcategory Level Promos can be run during specific hours during the day, for a specific time period.
With Exatouch’s barcode/label printer, you can seamlessly print shelf labels, dual price shelf labels, split labels, clothing tags, jewelry tags, and sheet labels.
Designate an item as non-refundable on the Items Detail page.
Search for an item at the Register or within in the Items Module. Within the Items Module, Items List can be accessed directly, or Items List can be accessed from within Items Details.
Organizing items and services by category and subcategory is helpful on many levels: Find items grouped by category and subcategory more easily at the register. Create Category and Subcategory-level promos. Some reports present data by category and subcategory….
Stock Type can be set globally or individually. When you set a stock type, items in your system will automatically default to that type. Different stock types can be applied to individual items as needed.
Items can be quickly duplicated from any item record.
Local SKU numbers or Alt SKU numbers can be assigned to an item in Exatouch regardless of whether the item has a manufacturer’s SKU number assigned. For example, you can assign a local SKU number to a…
Assigning a vendor to an item gives you the ability to create a Purchase Order (PO) for that item.
There are several ways to modify your inventory level; the simplest way is to modify inventory through the Item Details screen.
In Exatouch, items are always linked to vendors and items are always assigned a default vendor. If no vendor is assigned to an item, your system will create a default vendor called No Vendor. If only one…
Merchants set a low-level quantity flag for items so they can be informed at the register when stock is low.
Tax rates are usually set when an item is first created, but tax rates can be added or adjusted for existing items.
Sales Reports pull data related to Sales from the Exatouch Database. Sales reports are available in Reports > Sales.
When creating a purchase order, items are selected from the vendor’s list of available items. Sometimes vendors begin carrying additional items for purchase, or a vendor’s item list may not be complete. After reviewing your vendor’s items…
A purchase order (PO) is a request for the purchase of items from a vendor.
Once a vendor is paid, you can mark the corresponding purchase order as PAID.
Vendors are suppliers of goods. Keeping accurate vendor records will enable you to manage inventory and create purchase orders. In Exatouch, items are ordered from vendors who supply them.
Once a vendor is paid and supplies are received, you can mark the corresponding PO as “Completed”.
Save time by automatically creating a purchase order for low-stock items!
View a list of purchase orders in the Purchasing module, or while creating a purchase order.
Purchase orders can be voided easily. After a PO has been marked “received”, it can no longer be voided.
The “Capture All” setting is used by retailers who use the Auto-Batch feature to automatically close their transaction batches each day. “Capture All” tells Exatouch at what time daily batches close so reports can be reconciled properly.
Receipt prompts allow merchants the flexibility to choose how to deliver customer receipts at the time of payment. This feature is enabled in Print Preferences.
Restaurants and bars create happy hour specials using promo layers. Promo layers allow you to “layer” times and values onto a promo, so you can create a series of promos which apply during specific hours during the…
Incentivize customers to pay with cash by offering a cash discount! Retailers, restaurants, and other businesses can automatically apply a cash discount as a percentage discount to a customer’s total purchase.
Tax rates are configured in Tax Group Settings. Tabs in Tax Group Settings correspond to different types of taxes: General, Per Unit, and Pre & Post. On each tab, tax rates are defined in Groups. Tax Groups…
Enable Security Preferences to ensure that only designated Users can access your Exatouch system.
Tax rates are configured in the Settings module. Tabs in Tax Group Settings submodule correspond to different types of taxes: General, Per Unit, and Pre & Post. On each tab, tax rates are defined in Groups. Tax…
Promos, discounts and coupons are designed to have a start date and an end date. Some discounts and promos run on an ongoing basis. While many discounts and promos naturally run their course, sometimes it is useful to…
View your inbox in the Messages module.
Legal ages for the purchase of items such as alcohol and tobacco vary by state and location. The first step to setting up age verification is defining legal ages within the system. Then age verification is enabled…
Tax rates are configured under the Settings module. Tabs in the Tax Settings submodule correspond to different types of taxes: General, Per Unit, and Pre & Post. On each tab, tax rates are defined in Groups. Tax…
Promos are applied to items or to groups of items automatically when a customer pays for their order. By default, promotional discounts appear on the register as items are rung up. Application of promos at the register…
Receipt details, report printing, and remote printer options are all modified in Print Settings. The print module is tabbed so you can easily modify printer and receipt settings.
“Snapshot” and “Snapshot by Station” reports give you a quick overview of business data directly from your receipt printer. Snapshot reports are customized in Print Settings.
“Staff Shift” report gives you a quick overview of staff shift data directly from your receipt printer. The Staff Shift report is a snapshot report which can be customized in Print Settings.
Restaurants provide steady and timely table service for multi-course meals through the use of course firing. Course firing allows restaurants to control when food is sent to the kitchen to be prepared. Enable course firing in Settings.
Training Mode is a great tool for learning Exatouch and for training new employees! Any changes made while in Training Mode will not stick, so don’t forget to exit when training is complete.
Technical Support may request temporary remote access to your Exatouch system so they can better assist you. Remote access is granted with your permission for a discrete amount of time.
Easily apply tax exemption to individual items or to groups of items by placing a dedicated “Tax exempt item” custom button directly on the register! This is useful for retailers who supply products to resellers.
Exatouch allows you to book appointments, manage schedules, and assign appointment statuses.
Open Discounts are created “on the fly” and applied to an entire order. For example, a manager may apply a $10 complimentary discount because an order was received late.
Item discounts are applied to a single item or to multiple items at the Register. For example, a local Italian eatery offers 10% off select seafood entrees. Apply an item discount at the Register or while reviewing…
Better monitor customer purchases and preferences by keeping accurate customer records.
Global Discounts are applied to an entire order at the Register’s Pay tab.
Within Exatouch, an item is an offering that a merchant provides to their customer. Your business’s list of items makes up your inventory and populates your menu.
Cash, Credit and Debit are Quick Pay options available directly from the Register tab.
Payments are accepted either from the Register screen or from the Pay screen.
Any receipt for a closed order that has been paid for can be reprinted using the Reprint function, located on the register’s local menu.
Customers may want to pay for specific items with different tender. Payments are split from the Register, by moving items to a different “order” so the sale can be processed with different tender.
Customer receipts can be emailed from the register at the time of payment or via the global menu.
Customers may want to split the payment for their purchase with a combination of cash, credit or check. Tender is split from the register’s Pay screen.
Customer orders can be split by item into multiple checks.