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View your Inbox

  • Last Updated: March 10, 2021

View your inbox in the Messages module.

  • Note: Your Exatouch email address is specified in Preferences. Inbox displays incoming messages.  See: Enable Email Settings

  • Tip! When customers reply to emails sent via Exatouch, their replies come back to Exatouch.

  1. From Home, tap Messages.
  2. Select Inbox.
  3. View your inbox.
  • Note: Use Inbox features to Reply, Forward, or Delete a message. Compose a new email by selecting New Email, and check for new messages by selecting Check Email.

Inbox Features

  • New Email: Compose and send a new email. Select New Email to open a screen where you can compose and send the email.
  • Reply/Forward/Delete: Use these options to manage and reply to existing emails.
  • Check Email: Check email account for new messages.
  • Search: Use search and drop-down options to filter your choices.  Search by: All, Only read, Only unread.
  • See: How to Use Messages

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