Payment Processing

49 Articles

Open Batch Alerts

Batches refer to online and offline credit card transactions that remain open. Closing a batch settles these transactions and is important in keeping your cash flow moving. The Open Batch Alert feature reminds merchants to settle open…

Scan to Pay

Exatouch offers Scan to Pay as an option for customers who prefer to pay using their Apple or Android smartphone. It adds a QR code to the bottom of the customer receipt, providing the ultimate flexibility and…

Deduct Fees from Tips

We’ve made it easier to manage tips. Merchants can now adjust credit and debit tips using the Deduct Fee From Tips setting. This setting addresses dual price increases to credit and debit payments.

Pay Out/Pay In Settings

Merchants can configure Pay Out/Pay In settings to account for money added to or taken from the register for business-related transactions. Use Pay Out/Pay In to allow a merchant to withdraw cash to buy supplies when there’s…

Offline Transactions

Closing a batch (settling credit card transactions) that includes offline transactions is an important part of keeping your cash flow moving. Exatouch offers expanded batch settlement options, including an offline transactions alert, and an Offline Sales Report….

eGiftSolutions, Part 1—Activate, Add Value, and Check Balances

Expand your offerings with gift cards! With Exatouch and seamless eGiftSolutions integration, you can quickly and easily establish a branded gift card program and manage the program through your point of sale system. The instructions in this…

Processing Lottery Transactions

Not only can Exatouch users process lottery ticket sales, they also can process payouts and generate reports to track lottery sales and payouts.

eGiftSolutions, Part 3—Full and Partial Transaction Refunds

Expand your offerings with gift cards! With Exatouch and seamless eGiftSolutions integration, you can quickly and easily establish a branded gift card program and manage the program through your point of sale system. The instructions in this…

eGiftSolutions, Part 2—Redeem, Add Tips, and Transfer Balances

Expand your offerings with gift cards! With Exatouch and seamless eGiftSolutions integration, you can quickly and easily establish a branded gift card program and manage the program through your point of sale system. The instructions in this…

Age Verification

Age verification is easy with Exatouch. Merchants can set legal age definitions to cover the purchase of a large number of restricted sales items, such as dry ice, lottery tickets, alcohol, or tobacco products.

Capture All for Auto-Batching

Retailers who use the auto-batch feature to close transaction batches each day can have it set for a time that fits their needs: after closing, or at a set time each day that meets processor cutoff times….

Open Batch Settlement of Offline Transactions

Closing a batch (settling credit card transactions) that includes offline transactions is an important part of keeping your cash flow moving. We’ve offer expanded batch settlement options, including an offline transactions alert, and an Offline Sales Report….

Fraud Control: Tip Security Limits

Exatouch has a Fraud Control feature in Settings > Account which will prevent tip amounts greater than 200% on any order. This feature is enabled by default, and is accessible only by Support. Authorized representatives of your…

Age Verification at the Register

Exatouch makes age verification easy. Swipe or scan a state ID, or just enter a customer’s date of birth with a few touches. Age verification is triggered when you sell an item that has an assigned age…

How to Join Tables

Sometimes customers want to join their table with another customer’s table. Tables with open orders can be joined from the Floor Plan screen. Tables must have open orders associated with them before they can be joined:

Manage Bar Tabs with Tab Auth

The Tab Auth feature enables bars to provide exceptional customer service with the security of knowing that payments will be covered. Pre-authorize credit cards when a customer’s tab is opened, then ring up the tab easily and…

Benefits of Pre-Authorization

Pre-authorization helps you offer timely bar service, seamless transactions, reduce fraud risk, and improve customer satisfaction.  Exatouch’s Tab Auth feature enables you to pre-authorize a bar tab and manage it effectively.

Enable Admin Fee

  • Update: Checkout Fee is now Admin Fee. This change complies with major card brand requirements.
Retailers, restaurants, and other businesses can implement an admin fee to help with business expenditures, maintain exceptional service, and provide competitive prices….

Enable Tender Discounts

  • Update: Checkout Fee is now Admin Fee. This change complies with major card brand requirements.
Encourage your customers to pay with cash by offering a tender discount! As a retailer, restaurant, or other business, you can automatically…

Batch Out for Restaurants

At the end of a shift or workday, transactions are sent to the network to be processed so funds can be deposited into the restaurant’s account. Batching out is the process of closing a batch of transactions…

Manage Tip Settings

Group tips, the printing of suggested tips on receipts, and the application of tip pre-discount or post-discount are all managed within tip settings.

Tab Auth Set Up

Provide excellent customer service with the Tab Auth feature! Pre-authorize customer credit cards, process pre-approved tab transactions, and close tabs quickly and easily. Tab Auth is available for restaurants, including bars, lounges, and table service establishments.

Accept a Variety of Payment Types in the Register App

The Quick Pay options in the Register app allow you to quickly and easily process simple payment transactions: Credit, Debit, Cash, and Tab Auth (if used). To split payments, accept gift cards, apply rewards points, or perform…

Split Orders or Checks by Item

Split orders or checks Using Exatouch Point of Sale. Retail, restaurant, and salon clientele can pay for specific items with different tender types, and restaurants can split checks by seat or other configuration. Simply move items to…

Accept Split Payments

Exatouch allows you to accept multiple payments and multiple payment types for a single order or check. Using the Pay work area in the Register app, you can easily split a check or order. Use the Split…

Adjust for Tips on an Order

A tip left on a tip line of a merchant copy receipt is added on the Complete Auth screen.  Adjusting the tip completes the Auth.

Accept Payment Directly in the Register App

Accept payments quickly and easily using Exatouch Quick Pay directly in the Register app. Accept Cash, Credit, and Debit payments. If in use, close out Tab Authorizations as well.

Apply a Group Tip

Group tips are easily applied to a customer’s order at the Register.  Group tip is enabled in Register Preferences.

Batch Out for Retailers

Batching out is the process of closing a batch of transactions for the day.  Most retailers using Exatouch opt to use the auto-batch feature, making it automatic and seamless to batch out. If a retailer chooses not…