- Update: Checkout Fee is now Admin Fee. This change complies with major card brand requirements.
Retailers, restaurants, and other businesses can implement an admin fee to help with business expenditures, maintain exceptional service, and provide competitive prices. With Exatouch Point of Sale, an admin fee can be applied automatically as a set dollar amount or percent on a total purchase.
To implement an admin fee, define and apply the admin fee for all tender types in your Register app. The amount charged is applied to a customer’s total purchase for all tender types. Admin fees can be applied with or without a cash discount.
- Note: Only administrative users can change settings in your Exatouch system.
- From Home, navigate to Settings > Account.
- Tap the Admin Fee tab.
- Verify Admin Fee is entered into the Display As field.
- Enter an Admin Fee value in the Amount field, then perform one of the following:
- Select Percent to apply a percentage-based Admin Fee.
- Select Dollar to apply a flat dollar amount Admin Fee.
- In the Apply To section, enable all tender type sliders.
- Optional: Enable the Fee is Taxable slider to calculate tax on the Admin Fee.
- Optional: Enable Apply Fee to Taxes to calculate the Admin Fee on the order total and taxes on the order, if needed.
- Tap Save.
- Note: To calculate taxes on any Admin Fees, you must also enable Admin Fees in the appropriate tax groups. From Home, navigate to Settings > Tax Group Settings > and enable Admin Fee in the appropriate Tax Groups.
- Feature Note: Quick Cash Payments are not available if you apply a Admin Fee to Cash payments.
- Note: Please note that changes in federal banking regulations may result in adjustments to the EBT, dual pricing, cash discount features.
Merchants can apply admin fees either by flat dollar amount or by a percentage. Admin fees are applied per transaction. The following example includes procedures for a business that wants to charge a flat $1.50 admin fee.
- On the Tender Discount tab, enter 0.0000 for all tender types.
- Tap the Admin Fee tab.
- Enter 1.5000 in the Amount field and select Dollar.
- Verify Fee is Taxable and Apply Fee to Taxes fields are disabled.
- Enable all tender types.
- Tap Save.
Transaction Receipts
Admin fees display similarly on receipts for credit and cash transactions. In the following credit and cash receipts, a $1.50 admin fee is included.
Merchants can add a custom button to the register that removes Admin Fees from an order. Perform the following to add an Undo Admin Fee button to the register:
- From Home, navigate to Settings > Register Preferences.
- Tap the Custom Buttons tab.
- Select Buttons.
- Select an available button from the custom buttons grid. Available buttons have no label. If no buttons are available, a button can be made available by clearing it. To remove a function, item, service or promo from a button, see: Custom Buttons: Remove a Function from the Register
- From the Function section, select Undo Admin Fee to add the button to the grid.
- Tap Save.
- Navigate to the register to confirm the location of the Undo Admin Fee button.
- Tip! If you require assistance with setting up cash discounts, admin fees, or a combination of the two, please contact your Electronic Payments representative.
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