Release Notes Archive (2024)

Exatouch will now automatically push through system updates. This will ensure that all of our merchants are running the best and most current operating system. Now, when new updates are available, users will receive communications through their device from the Exatouch team.

Home Page Notifications

Release 8.370 includes a text overlay or area on the Home page, at the bottom center beneath the Reports and Register icon. This area will display any messages sent to the merchants’ systems and will appear when merchants are active and online.

To accept this change, users should tap the Update Notice icon, and then tap Acknowledge. Once acknowledged, the update will run on the system overnight so as to not interrupt business-processes.

Task Tray Updates

Exatouch has made a couple changes to the task tray in Release 8.370. These include a new, in-depth window when prompted, and the addition of notifications! Exatouch can now send merchants notifications with personalized messages and reminders when the Notifications button is tapped. This button, which has replaced the battery indicator seen in previous versions, will appear like this when a new message has arrived:

Exatouch now has the capability to process on the Tsys network on Dejavoo terminals and the PAX A35. Working with a larger variety of processing networks means we work with a larger variety of merchants.

In this release, price lookup codes (or PLUs) are now supported by Exatouch!

Merchants can now scan or insert PLUs by adding them to the Inventory tab in Item Details. In this tab, merchants can create custom buttons for each PLU that can appear in the Register and Order Details tabs. When tapped, the button will load the PLU window for merchants to either manually enter the code or scan it in.

When the item’s label can’t be scanned or the PLU is unknown, merchants can use the custom PLU Code button.

In Release 8.370, Exatouch has made changes to many of its labels to improve customer and merchant experiences. These changes make text clearer than ever before and have been applied to print previews for supporting systems, as well!

Types of labels that are included in this change are:

• Laser label
• Shelf label
• Dual Price shelf label
• Split label
• Clothing tag label

A new field in Account Settings updates labeling for the Dual Price and Admin Fee settings. Now the Dual Price and Admin Fee settings both have custom fields. These enhancements provide increased control and clarity over how pricing labels appear on the Customer Facing Display (CFD).

Contact Technical Support at 800-966-5520 for assistance in configuring these fields.

Merchants now have the ability to use their Google app password to send emails via Exatouch. This benefits merchants by enabling them to use their corporate or personal email accounts to send mass emails and other messages. Entering an app-specific password also simplifies the connection between Exatouch and a merchant’s email server.

To use this feature, merchants create a Google app specific password, and then enter that password on the Email tab under Settings Preferences.

Merchants can now send customers receipts via SMS text message from the Register app. When the Receipt Prompt setting is enabled in Printer Settings, the Text Message button displays as a selectable option on the receipt prompt pop-up screen.

This feature benefits merchants by providing a fast, reliable, and environmentally friendly method of providing receipts. Customers don’t have to worry about losing paper receipts, and SMS receipts help save merchants money by reducing paper costs.

A new Add Fee to Suggested Tip setting has been added to the Admin Fee tab under Account Settings.

Enhancements in this release also add suggested tips amounts on the Customer Facing Display. This makes it easier for customers to quickly include a tip preassigned or custom tip to their check.

We’ve made it easier to manage tips by adding a Deduct Fee from Tips setting, which gives merchants the ability to deduct credit and debit fees from staff tips. This setting ensures that dual pricing fees do not impact employee tips.

The Detailed Shift report includes details about any fee deductions, as well as appropriate amounts Owed to House and Owed to Staff.