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Part of the Discounts series

Deactivate Discounts and Promos

  • Last Updated: January 17, 2023
  • Compatible Version: 8.302Does your Exatouch look different? View prior release →

Promos, discounts, and coupons can have a start date and an end date, or run on an ongoing basis. If needed, you can end a promotion or discount earlier than expected, or pause an ongoing sale quickly and easily.

Deactivate Item Level Promos
  1. From Home, navigate to Items > Item List > and find the item to deactivate. Scroll or search through the items to find a specific item. Tap the item to open the Item Details work area.
  2. Tap the Promos tab on this item’s Item Details work area. Tap On Sale to deactivate this item’s sale pricing.
  3. Tap Save to save your changes. The Item Details work area closes.

Deactivate Category and Subcategory Level Promos

  1. From Home, navigate to Items > Categories > and tap to select a category of items to deactivate. Scroll through the categories to find a specific category.
  2. Tap On Sale to deactivate the sale pricing on the items in this category. Tap Save to save your changes.

Alternatively, tap a Category and a Subcategory, then tap On Sale to deactivate the sale pricing on items in this Subcategory.

  • Example: Deactivate Subcategory Ice Cream within the Category of Grocery.

Tap Save to save your changes.

Deactivate Mix & Match Promos

  1. From Home, navigate to Items > Promos > and tap the Mix & Match tab.
  2. Find or scroll to find a promo. Tap a promo to view this promo’s Mix & Match promo details. Tap On Sale to deactivate this promo.
  3. Tap Save to save your changes.

Deactivate Discounts and Coupons

  1. From Home, navigate to Items > Promos > and tap the Promos/Coupons tab.
  2. Tap to select a coupon or discount.
  3. Tap Active to disable this coupon or discount, then tap Save to save your changes.

This coupon or promotion cannot be used until you return and enable it again.

  • Tip! Promos are deactivated, not deleted. This maintains a record of past promos.

Popular With

Grocery/C-StoreLiquorPizzaQSR/DeliveryRetailSalon/SpaTable Service

Related Topics

  • Set Up & Manage Promotions
  • Set Up & Manage Discounts

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