Retail Management Tools

23 Articles

Updated Pay In/Out Report

We’ve expanded the Pay In/Out report to group and specify payments in and out on a per-station basis for environments running one or more Exatouch stations.  

Reprint Receipts

Use Reprint to print a receipt for any closed, paid order. Add this button to the Register app in a convenient location, such as the submenu or other standard button location. To make the Reprint button available in…

Extended Scan Data Program

We’ve extended our Scan Data integration to allow merchants to track sales, loyalty benefits, and rebate programs for both RJ Reynolds and Altria products as needed. Speak with your local products representatives to set up appropriate manufacturer…

New: Bottle Calculation in the Register App

We’ve added a calculator function to the Register App you can use to total up redemption values as needed. Add the new custom button, Bottle Calculator, to the Register app, then tap any time to bring this…

Added: Expanded Customer Facing Display (CFD) Settings

We’ve consolidated Customer Facing Display (CFD) settings in one location. From Home, navigate to Settings > Preferences > Display to make changes and upload images. Upload and preview images for Lock Screen, Receipt, CFD/Bematech, Screen Saver (Exatouch), Screen Saver (CFD)…

Continued User Interface Improvements

We’re always working to make Exatouch better for you and your teams. This release, we’ve made two user interface updates for occasional and frequent users.

AGDC 2020 Scan Data Program

The Exatouch Altria AGDC file format has been updated to meet the format guidelines in effect as of 03/29/2020. To implement this change, upgrade to the current version of Exatouch. Once you upgrade, you can continue to…

Find an Open Order

Find an open order at the register.

Preview Open Orders

Before you open a saved order, preview it to confirm that it is the one intended.

Place an Order from the Register

Orders will vary based on menu options you’ve set up in Exatouch. The following steps will help you place an order from your register. Details of your order may vary, but the steps to placing an order will…

Customer Payout Restrictions

When customer payout restrictions are ON, customer payouts require an Admin or Power User’s PIN to process. Customer payout restrictions are ON by default.  When customer payout restrictions are OFF, no PIN is required and all staff can…

Set Default Order Type

Restaurants can choose which order type is selected by default at the register. For example, if a pizzeria accepts mostly delivery orders, “Delivery” can be defined as the default order type at the register. Default order type…

Set Up Quick Payouts

Quick Payout buttons are the fastest way for retailers to process customer payouts! Specific types of payouts such as “Lotto” and “Money Orders” can be added directly to the Register through the use of custom buttons.

How to Merge Orders

Customer orders are merged from the Get Order screen:

Print a Check

When a customer meals are completed, checks are printed from the register.

Reprint Receipts – Prior Releases

Any receipt for a closed order that has been paid for can be reprinted using the Reprint function, located on the register’s local menu.

Delivery Manager: In-House Delivery

The Delivery Manager is a simple, convenient way to manage delivery orders. View order status, customer details, and driver information on the delivery screen. Pizzerias and businesses who offer delivery services benefit from real-time delivery tracking, expedited…

Floor Plan Views

The floor plan gives you a tangible view of your table setup and quick information about table assignments, order information, and table status. Floor plan is accessible directly from the register by selecting the Floor Plan tab….

Link a Customer to an Order

Consistent linking of customers to their orders builds a robust customer database that you can use to track customer preferences and ensure accurate reporting. These tools help you create a better customer experience.

Ring Up Quick Picks

Select Quick Pick items to quickly build your customer’s order.