Retail Order Management

14 Articles

Reprint Receipts

Use Reprint to print a receipt for any closed, paid order. Add this button to the Register app in a convenient location, such as the submenu or other standard button location. To make the┬áReprint button available in…

Continued User Interface Improvements

We’re always working to make Exatouch better for you and your teams. This release, we’ve made two user interface updates for occasional and frequent users.

Find an Open Order

Find an open order at the register.

Preview Open Orders

Before you open a saved order, preview it to confirm that it is the one intended.

Place an Order from the Register

Orders will vary based on menu options you’ve set up in Exatouch. The following steps will help you place an order from your┬áregister. Details of your order may vary, but the steps to placing an order will…

Set Default Order Type

Restaurants can choose which order type is selected by default at the register. For example, if a pizzeria accepts mostly delivery orders, “Delivery” can be defined as the default order type at the register. Default order type…

How to Merge Orders

Customer orders are merged from the Get Order screen:

Print a Check

When a customer meals are completed, checks are printed from the register.

Reprint Receipts – Prior Releases

Any receipt for a closed order that has been paid for can be reprinted using the Reprint function, located on the register’s local menu.

Delivery Manager: In-House Delivery

The Delivery Manager is a simple, convenient way to manage delivery orders. View order status, customer details, and driver information on the delivery screen. Pizzerias and businesses who offer delivery services benefit from real-time delivery tracking, expedited…

Floor Plan Views

The floor plan gives you a tangible view of your table setup and quick information about table assignments, order information, and table status. Floor plan is accessible directly from the register by selecting the Floor Plan tab….

Link a Customer to an Order

Consistent linking of customers to their orders builds a robust customer database that you can use to track customer preferences and ensure accurate reporting. These tools help you create a better customer experience.

Ring Up Quick Picks

Select Quick Pick items to quickly build your customer’s order.