How to Use Messages

Messages Module Features

• Appointment Reminders
  Appointment reminders work in conjunction with the Services module, enabling you to send day-of or advance appointment reminders directly from Exatouch. Reminders can be customized with text formatting, links, and images.
  To use this feature: Navigate to Home > Messages > Reminders.
  For more information, see: Create Appointment Reminders
• Birthday Greetings
  Use Exatouch to schedule day-of or advance birthday greeting emails to customers. Birthday messages can be customized with text formatting, links, and images. It’s a great way to connect, build loyalty, and incentivize future visits.
  To use this feature: Navigate to Home > Messages > Birthday.
  For more information, see: Create Birthday Greetings
• New Email Campaigns
  Set up new marketing campaigns and send out email blasts with multiple, targeted distribution lists. Note that coupons can not be sent via email campaigns. Email campaigns can customized with text formatting, links, and images, and distribution lists can be saved or modified for future campaigns.
  To use this feature: Navigate to Home > Messages > New.
  For more information, see: Setup Email Campaigns
• Messages Schedule
  Scheduled emails (including birthday greetings, marketing campaigns, and appointment reminders) can be viewed and managed from the Messages module. Email recipients can also be deleted from distribution lists.
  To use this feature: Navigate to Home > Messages > Schedule.
  For more information, see: View Scheduled Messages
• Inbox
  View, create, reply to, forward, search, and delete messages in the Inbox.
  To use this feature: Navigate to Home > Messages > Inbox.
  For more information, see: View Your Inbox