Age Verification

Merchants can configure Age Check settings on the Item Details screen

1. From Home, navigate to Items > Item List.
2. Select an item from the Item List screen or enter an item name in the Search field. The Details tab on the Item Details screen displays.
3. In the Age Check field, enter the minimum age required to buy the item (e.g., 18, 21, etc.), then tap Save.

Merchants can modify items in bulk to enable Age Check for multiple items. Create a temporary list of items and use the Modify All List Items work area to enable Age Check for multiple items.

1. From the Items List Screen, tap Advanced Item Search.
2. Select the desired filters from the pop-up that displays. For example, select the Beverages category and Alcohol category to display alcoholic beverages.
3. Tap Search.
4. Review search results to ensure all items to modify are included, then tap Modify All List Items.
5. In the blank Modify Item Details work area, enter 21 in the Check Age field and tap OK.
6. Confirm and reconfirm your changes.
7. Tap any item in your temporary group from Advanced Item Search to view changes in the item’s record.
8. Scroll through your group of items by tapping First Item, Prev Item, Next Item, or Last Item. Tap All Items to return to the temporary group of items from Advanced Item Search.

Legal Age settings for age verification are set at a default of 18 and 21. These settings are in the Fraud Control work area (Account > Settings > Fraud Control). Accessible only by Support, work with the Support team to adjust the two age levels if needed, and to allow or deny manual override of age requirements.

By default, the Override button is enabled and available to users with access to the feature. If disabled in Fraud Control, no users can manually override age verification.