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Override Price for an Item

  • Last Updated: November 13, 2023

The Allow Price Override preference enables merchants to allow all users, regardless of access level, to change the price of a specific item or items at the Register.

Price changes at the register generally require an Admin or Power User PIN. See:  Price Override at the Register

This can be changed on an item-level by enabling the Allow Price Override option under the Item Details module.

  • When Allow Price Override is enabled, overrides can be executed by anyone regardless of their access level.
  • When Allow Price Override is disabled, a Power User or Admin PIN is required to change an item’s price.  This assumes that access controls are turned on.
Enabling 'Allow Price Override'

The “Allow Price Override” feature is an item-level preference; it is enabled for an individual item within Item Details.

  1. From Home, navigate to Items > Item Details.Items module highlighted with arrow leading to item details submodule
  2. Verify the correct item displays. If not, tap All Items to search for the correct item. See: Find an ItemItem name and SKU highlighted on item details screen
  3. Under the Pricing tab, enable the Allow Price Override slider.Pricing tab highlighted with arrow leading to allow price override setting
  4. Tap Save.Save button highlighted

Apply 'Override Price' to Multiple Items

The Override Price setting can be enabled or disabled for multiple items at once by using the Modify All List Items feature.

  1. From Home, navigate to Items > Item List.Items module with arrow leading to item list submodule
  2. Use the Search field or tap Advanced Item Search to gather a group of items together.Search and advanced item search buttons highlighted with arrow leading to advanced item search pop-up
  3. Review the item list to confirm that all the items listed are intended.
  4. Tap Modify All List Items.Modify all list items button highlighted
  5. Enable the Override Price slider.Enable override price setting highlighted
  6. Tap OK.Okay button highlighted
  7. You will be prompted twice to confirm if you wish to modify all list items. Press Yes to confirm.Warning modify all list items pop-up screen
  8. When prompted, enter your Admin or Power User PIN. Entering your PIN will finalize changes.
  9. Changes display within each item’s record.

  • See: Modify Bulk Items
  • See: Price Override at the Register

Popular With

Grocery/C-StoreLiquorPizzaQSR/DeliveryRetailSalon/SpaTable Service

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Related Topics

  • Using the Register App – Advanced

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