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Inventory Matrix

  • Last Updated: June 20, 2025

The Inventory Matrix feature enables merchants to assign a single group SKU number to a collection of similar items with a product group (such as t-shirts or soft drinks). Within that group SKU number, each individual item can have unique identifying information such as size, color, or flavor. This allows for individual item as well as group inventory and sales data tracking.

An Inventory Matrix is broken down into Groups and Members. A Group refers to the type of product being sold, such as Clothing or Soft Drinks, while Members refer to items within the Group differentiated by size, style, color, etc. (e.g., Large and X-Large t-shirts, or 6-packs of soda in various flavors).
Inventory Matrix - member items displayed within a group on the inventory matrix screen

  • Important: Remember that effective inventory management depends on Member inventory, not Group inventory.

Create a Group from the Item Details Module
  1. Go to Home > Items > Item Details.Navigate to Home, Items, Item details to create a Group
  2. Tap the Details tab. Here is where you will create the Matrix Group Item to which all other Items (Members) will be added.
  3. To create a new Matrix Group Item:
    1. Click the bar code icon to generate a SKU.
    2. Add an Item Name.
    3. Select a Category and Subcategory.
    4. Leave the Price field set at 0.00 (an item that is later designated as a Group does not need a price).
    5. Ensure that the Show on Register toggle is activated.Create a new item to use as a Group and fill in the details
  4. Tap the Inventory Matrix tab, then select Group. The Inventory Matrix work area displays.
  5. 5. Tap Save. The new Item has now been saved as a Group. Tap Inventory Matrix tab, select Group button, and click Save

  • Note: The new item being designated as the Inventory Matrix Group (e.g., Red collab t-shirts) should be set to Non-Inventory, with the Price, Qty in Stock, and Qty on Order set to zero. The separate Members (Items) within the Group can have the usual inventory and pricing information set from the Item Details page. (See the Add New Members to a Group section, below, for more information.)
    Inventory Matrix group item set as non inventory in new item screen

Edit an Existing Group

To edit an existing Matrix Group:

  1. Go to Home > Items > Matrix.Navigate to Home, Items, Matrix to edit existing Matrix Group
  2. Select the desired Group from the Matrix List.Select the desired Group from the Matrix List
  3. Select the Details tab and make changes as needed.
  4. Click Save.

  • Note: Because this is a Group rather than an Item, do not edit the SKU or Price fields.

Add New Members to a Group

Assign Existing Items to a Group

After creating the Group, merchants can assign already-existing inventory items as new Members of the Group. This is particularly useful for importing new items from an XML file. Converting items allows merchants to run more detailed reports with information such as item promos and inventory tracking ( which is especially helpful after an inventory import).

  1. Go to Home > Items > Matrix.
  2. On the Matrix List screen, select the desired Group.Select group from the matrix list screen
  3. Click the Inventory Matrix tab.
  4. Tap Add Member.Add member from the Inventory Matrix tab
  5. Search the existing Items List for the Member(s) to add to the Group.Search for items to add to the matrix group
  6. Click on an Item. The SKU field will automatically populate with the Member’s SKU.
  7. Enter or verify the attributes:
    1. Price: The desired price
    2. Pack Size: The pack size
    3. Pack Unit: The unit size
    4. Size: The item size
    5. Color: The item color
    6. Style: The item style
  8. Tap Save.

To see Member details, select an Item and tap the Go To button. See member details by selecting an item and tapping the Go To button

  • Note: As you add new Members from existing items in the Inventory, that item will disappear from the main inventory list because it has been added to a discrete Group. Items will disappear from the main inventory list when they are added to a Group

Create New Members (Items) of a Group

To add a new Member (that is not already an existing Inventory item) to a Group:

  1. Go to Home > Items > Matrix.
  2. Select the Group.
  3. On the Item Details page, under the Inventory Matrix tab, select New Member.
  4. Create New items, performing the following for each new item created:
    1. Price: The desired price
    2. Pack Size: The pack size
    3. Pack Unit: The unit size
    4. Size: The item size
    5. Color: The item color
    6. Style: The item style
  5. Tap Save or Save & Add New (to add another Member). Add a new member on the Inventory Matrix tab

  • Note: As new Members (which are not already existing Items in the inventory) are created, each individual item becomes associated with the Group SKU number. When the new Member is saved, it will also be automatically assigned a new individual SKU number.

To learn more about managing and adjusting inventory counts, see Modify Inventory Levels and Receive Submodule.
Add Inventory Matrix Items to Orders

  1. From the Register, tap Group or scan the Group SKU.Select category and group from the register to add item to an order
  2. Select the desired Member (Item) to add them to the order. Select members from the group button on the register
  3. The selected items display on the Register.Select Members appear on the register

Matrix Member Prompt at the Register

The Register Preferences can be set up with a Matrix Member Prompt, to allow either quick selection of a single item at the Register, or to display all of the Member Items within the Group.

  1. Go to Home > Settings > Register Preferences.Navigate to home, setting, register preferences
  2. On the General tab, go to the Matrix Member Prompt toggle.On the general tab go to the matrix member prompt toggle
  3. If the toggle is deactivated, selecting a specific Matrix Item button on the Register will add it directly to the order. Here, Clothing is the Category, Logo t-shirts is the Matrix Group, and Logo t-shirts S Red is the individual Matrix Item.Select a single matrix item on the register to add it to an order if the toggle is deactivated
  4. If the toggle is activated, selecting any Matrix Item at the Register will bring up the entire Group. If the list is extensive, use the Search field.Select a single item from the matrix group if the toggle is activated
  5. Select a specific Item from the list to add it to the order.

  • Note: The activation/deactivation of the Matrix Member Prompt toggle is a personal preference of the user. If there are only a few Item options available, it may be faster at checkout to have the toggle deactivated. For Groups with multiple Item options, it may be easier to activate the button so that the entire list can be searched.

Inventory Matrix Items Reports

Sales Reports will display the Group SKU rather than the individual Member (Item) SKU. To run a report:

  1. Go to Home > Reports > Sales.
  2. Select a report type, such as Item.
  3. Select the Report parameters.Run Sales reports for matrix items
  4. The report will display the Group SKU for all Members of a Group.Sales report by Item showing matrix group SKU rather than individual SKU

Popular With

Grocery/C-StoreLiquorPizzaQSR/DeliveryRetailSalon/SpaTable Service

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Related Topics

  • Inventory Setup & Management
  • Menu & Inventory Management

Related Articles

  • Modify Inventory Levels

    Last Updated: June 8, 2023

  • Modify Item Stock Type — Inventory or Non-Inventory

    Last Updated: March 10, 2021

  • Receive Submodule

    Last Updated: October 1, 2024

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