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Hardware Installation

  • Last Updated: September 16, 2022
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These procedures provide instructions on installing the hardware components of your Exatouch Point of Sale (POS) system. Instructions follow best practices to facilitate a successful installation and operation of Exatouch. The Exatouch POS system allows users to process sales, track inventory, manage employees, and perform other essential functions.

To download a PDF copy of this information, click here.

Perform the following to set up your Exatouch POS System:

What's Included

The following equipment comes with your Exatouch POS system. Exact models of some equipment and configurations may vary.

Additional Hardware

  • Mouse
  • Ethernet Cables (3)
  • USB-A to USB-B Cable
  • USB-A to Micro USB Cable
  • VGA Cable
  • Two (2) rolls of starter receipt paper
Connect Router to ISP Gateway

Connect the Exatouch router to your existing ISP Gateway. The Exatouch router is required for setup.

  1. Plug one end of an ethernet cable into the WAN port on the Exatouch router.
    • Note: The WAN port connects the router to the Internet.

  2. Connect the other end of the cable into a LAN port on your ISP Gateway.
    • Note: LAN ports share Internet connections with other Exatouch devices.

  3. Plug the Exatouch router power cable into the power outlet. A surge protector is recommended.

Connect the All-in-One Terminal

  1. Connect one end of an ethernet cable to the LAN Port nearest to the Power Cable port on the All-in-One Terminal.
  2. Plug the other end of an ethernet cable into an available LAN Port behind the Exatouch router.
  3. Plug the All-in-One Terminal power cable into a direct outlet.
  4. Press the Power Button at the bottom right of the terminal.
  5. If using a Customer Facing Display (CFD), connect the display’s VGA cable into an available VGA Port underneath the All-in-One Terminal.
  6. If enabling touch features on the CFD, plug the USB cable into an available USB port under the All-in-One Terminal.

Connecting Printers

Epson Thermal Receipt Printer

This procedure describes printer port connections. Refer to the “Epson Thermal Receipt Printer Setup Guide” that came with your Exatouch bundle for detailed instructions.

  1. Remove the bottom panel of the printer to display interior ports.
  2. Connect the Printer to the All-in-One Terminal.
    1. Plug the USB-B end of a USB-A to USB-B cable into the USB-B Port of the printer.
    2. Connect the other end of the cable to the All-in-One Terminal.
  3. Connect the Printer to the Cash Drawer.
    1. Plug the RJ11 end of the ethernet-to-phone cord into the phone jack port of the printer.
      • Note: The RJ11 port is located underneath the printer, near the back panel

    2. Connect the ethernet end of the cord to the Cash Drawer.
  4. Plug the Power Adapter into the Power Supply Connector of the printer.
  5. Activate the Printer by pressing the Power Button on top of the device.

Installing the Remote Printer

  1. Access ports on the bottom panel of the Printer.
  2. Connect the Printer to the Exatouch router using an RJ45/Cat cable.
  3. Plug the Printer into a power source.
  4. Activate the Printer by pressing the Power Button.
  5. On the All-in-One Terminal, configure remote print options. From Home, navigate to Settings > Print Settings and tap the Remote Options tab to make needed changes.

Connect Pin Pad to the Exatouch System

Dejavoo Z6 Pin Pad

  1. Plug the Micro USB end of a USB-A to Micro USB cord into the Port Box on the pin pad cable.
  2. Plug the USB-A end of the cord into an available USB Port underneath the All-in-One Terminal.
  3. Insert one end of an ethernet cable into the cable box of the pin pad cable.
  4. Connect the other end of the ethernet cable to an available LAN Port on the Exatouch router. The pin pad initializes.

PAX S300 Pin Pad

  1. Mount the PAS S300 pin pad in the desired location.
  2. Connect one end of the ethernet cable into an available LAN Port on the Exatouch router.
  3. Connect the other end of the ethernet cable into the red LAN Connector on the pin pad.
  4. Plug the pin pad into a power source. The pin pad initializes.
    • Note: Only the red LAN connector requires connection. The RS232A and RS232B cable ends are not used when interfacing the PAX S300 pin pad with Exatouch.


Additional Peripherals

Connecting the Barcode Scanner

  • Note: Retain the manual that came with your barcode scanner for future use.
  1. Assemble the scanner stand.
  2. Fasten the scanner to the scanner stand.
  3. Plug the scanner cable into an available USB Port underneath the All-in-One Display.

Connecting Scales

  1. If connecting the 30 lb. Digital Scale or 40-lb. Digital Scale, place the scale on a flat surface, ensuring the scale’s level bubble is centered.
  2. Connect the scale to Exatouch using a serial cable.
  3. Plug the scale to a power supply.
  4. Press the On button to activate the scale.
  5. If connecting an In Counter Scale, plug the remote display into Exatouch as well.
    • Note: Allow a 15-minute warmup period before operating the scale.



For assistance with the installation process, contact our 24/7 Technical Support Team at (800) 966-5520 – Option 3 or email us at support@electronicpayments.com.

Popular With

Grocery/C-StoreLiquorPizzaQSR/DeliveryRetailSalon/SpaTable Service

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Related Topics

  • Getting Started with Exatouch POS
  • A Quick Tour of Exatouch
  • What's in the Box
  • Helpful Hardware Accessories
  • Schedule Installation & Training
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