- Note: The Exatouch Inventory App is currently available to select users for beta testing. We anticipate the full release within the first half of 2023.
Expand how you manage inventory with the Exatouch Inventory App! The app allows you to quickly and easily add inventory, transfer items to another location, and create purchase orders. Designed to complement the Exatouch POS System, the mobile app offers increased convenience and efficiency.
This guide provides detailed instructions on installing and operating the mobile app. Instructions follow best practices to facilitate a successful installation and operation of the app on supported Apple and Android mobile devices.

The following procedures summarize the process of logging into the app once it’s downloaded to your mobile device. Apple users should download the app from the App Store. Android users can download the app from the Google Play Store app.
Configuring Login Credentials
- Download the Exatouch Inventory App to your mobile device.
- Install and launch the app. The login page displays.
- Enter the username and temporary password.
- Note: The The username will be the email address associated with your Merchant account. The password will be provided in the Electronic Payments welcome email.
- Follow the prompts to set a new password, if desired.
Logging into the App
- Launch the Exatouch Inventory App. The Welcome screen displays.
- Enter login credentials into the Email and Password fields.
- Tap Login.
- Select a Location, if prompted.
- Toggle between locations by tapping the Location name at the top of most screens.
- Tap Yes, then select a new Location.
Resetting Passwords
Perform the following to reset forgotten passwords or to change an existing password.
- From the Login screen, tap the Forgot Password? link.
- On the Forgot Password screen, enter your username in the email-address field.
- Tap Reset password to reset your password or Back to Login to return to the Login screen.
- Follow the prompts to reset your password.
Adding Items to Inventory
- Select the Inventory tab. The Inventory page displays.
- Tap the blue Add Item button at the lower right of the screen. The Add Item screen displays.
- Tap the Camera button to take a picture of the item (optional) or scan a barcode.
- In the Basic Details section, complete the following fields.
- Item Name – Enter the name of the item.
- Item # – Enter the SKU number.
- UPC – Enter the UPC number.
- Shelf Location – Enter the shelf location (optional).
- In the Quantity section, complete the following fields:
- Sell by Weight – In the dropdown, select whether the item is sold according to its weight.
- Weight Value – If the item is sold by weight, select Ounces or Lbs (pounds) to determine how the weighted item is measured.
- On Hand Quantity – Enter, in units, the number of items in stock.
- Reorder Point – Enter the quantity an item must reach before the app alerts the merchant when to order more of the item.
- Sell Price – Enter the price per unit.
- Cost – Enter the item’s cost.
- In the Properties section, complete the following fields:
- Tax Code – Enter the tax code (optional).
- Category – Enter a subcategory for the item.
- Subcategory – Enter a subcategory for the item.
- Vendor – Enter the name of the vendor. If there is no vendor, enter No Vendor.
- Measurement Unit – Select the unit of measurement from the dropdown.
- Unit Size – Enter the size of the item.
- In the Age Restriction section, select an age restriction limit.
- In the EBT Eligible section, complete the following fields:
- EBT Eligible – From the dropdown, select whether the item is EBT eligible.
- Description – Enter a description of the EBT eligible item in the Description field.
- Tap Save Information.
Editing Items in Inventory
- Tap the Inventory tab.
- Select an item to edit.
- Tap Edit Information.
- Add or revise fields as desired, then tap Save Information.
Transferring Inventory to Another Location
Merchants can use the Inventory tab to transfer items from one location to another. This feature is useful for businesses with multiple addresses where one address is out of an item and the other address has a surplus. Merchants can transfer surplus items to the address where the item is out of stock.
- From the Welcome screen, select the Location that has a surplus amount of the items to transfer.
- Tap the Inventory tab.
- Select an item to transfer. The Item Details page displays.
- Review the On hand value to verify that an adequate supply of the item exists.
- Tap the Transfer button.
- On the Item Transfer page, in the From section, perform the following:
- From the dropdown, select the Location with the surplus of items.
- In the Amount field, enter an amount to transfer.
- In the To section, select the Location that will receive the items.
- Tap the Transfer button.
- Once the Transfer created success message displays, tap OK.
Verifying Inventory Transfers
After transferring inventory to another Location, perform the following to verify that the items transferred successfully.
- On the Item Details page, verify the On hand value has deducted correctly.
- Toggle to the Location that received the items you just transferred.
- From the bottom ribbon, tap the Receiving tab. The Receiving page displays.
- Select the transfer you initiated from the list of transfers and purchase orders. Use the Filter button or tap the In Progress button to narrow your search.
- Verify details of the transfer on the Purchase Order details page.
- Tap Complete, then tap Close Transfer.
- Tap Close on the popup to finalize the transfer. A Transfer Closed message displays, indicating a successful transfer.
- Tap OK.
- From the Inventory tab, select an item to reorder.
- Tap the Add to PO button. A Purchase Order pop-up displays.
- Enter an amount to order, and then tap Done.
- Once the Added to PO success message displays, tap Done.
- Navigate to the PO tab and select the order you just created. The PO Details page displays.
- If changes in quantity are needed, perform the following:
- Adjust the quantity either by tapping the Plus (+) or Minus (-) sign, or by entering a new value in the order quantity field.
- Tap the Update PO button. The PO Details page refreshes.
- Once the PO is correct, tap the Finalize PO button. A pop-up displays
- In the pop-up, tap Enter the PO expected date. A scroll bar displays.
- Adjust the scroll bar to select an expected delivery date, and then tap Confirm.
- Tap Finalize PO.
Creating Purchase Orders
Merchants can order more items via the Inventory tab to create a Purchase Order.
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