When participating in the Reverse Cash Discount pricing program, retailers, restaurants, and other businesses can implement an Admin Fee to assist business expenditures, maintain exceptional service, and provide competitive prices. With Exatouch, the Admin Fee can be applied automatically as a set dollar amount or percent on a total purchase.
- Update: Checkout Fee is now Admin Fee. This change complies with the Reverse Cash Discount pricing program and major card brand requirements.
- Note: If you wish to implement the Reverse Cash Discount program, please contact Electronic Payments Technical Support for assistance.
An Admin Fee is part of a pricing program known as Reverse Cash Discount. The Reverse Cash Discount program has the following stipulations, which are specific to current card brand rules and regulations:
- Merchants assess an Admin Fee on all purchases, including credit, cash, checks, and all other tender types.
- Tender Discounts are no longer offered in conjunction with Admin Fees.
- Mandatory: Signage advising that an Admin Fee will be assessed on all purchases must be displayed by the merchant at the point of sale as well as other physical and online locations. Signage wording (example): We accept all forms of payment including cash, checks, and credit cards. To offset the rising cost of business and operational expenses, all purchases paid will be subject to an Admin Fee of 3.00%.
- Merchants are responsible for understanding all local and state laws regarding pricing disclosures.
An example of pricing in a compliant Reverse Cash Discount program is below.
| Card Purchase | Cash Purchase | All Other Tenders Purchase |
|---|---|---|
| Regular Price: $15.00 | Regular Price: $15.00 | Regular Price: $15.00 |
| 3% Admin Fee: $0.45 | 3% Admin Fee: $0.45 | 3% Admin Fee: $0.45 |
| Card Price: $15.45 | Cash Price: $15.45 | Other Tender Price: $15.45 |
See Apply Admin Fees > Transaction Receipt below for examples of credit and cash transactions with included Admin Fees. 
- Note: Quick Cash Payments are not available when the Reverse Cash Discount Program has been implemented and Admin Fees have been enabled.
- From Home, navigate to Settings > Account.
- Tap the Admin Fee tab, and verify Admin Fee is entered into the Display As field.
- Enter an Admin Fee value in the Amount field, then perform one of the following:
- Select Percent to apply a percentage-based Admin Fee.
- Select Dollar to apply a flat dollar amount Admin Fee.
- In the Apply To section, enable all tender type sliders.
- Optional: Enable the Fee is Taxable slider to calculate tax on the Admin Fee.
- Optional: Enable Apply Fee to Taxes to calculate the Admin Fee on the order total and taxes on the order, if needed.
- Tap Save.
- Note: To calculate taxes on any Admin Fees, you must also enable Admin Fees in the appropriate tax groups. From Home, navigate to Settings > Tax Group Settings > and enable Admin Fee in the appropriate Tax Groups.
Merchants can apply Admin Fees either by flat dollar amount or by a percentage. Admin Fees are applied per transaction. The following example includes procedures for a business that wants to charge a flat $1.50 Admin Fee.
- Note: Note: If any settings on the Tender Discount tab are enabled, the Admin Fee tab will be disabled. See Enable Tender Discount (Cash Discount Program) for more information.
- Tap the Admin Fee tab.
- Enter 1.5000 in the Amount field and select Dollar.
- Verify that the Fee is Taxable and Apply Fee to Taxes fields are disabled (if you do not wish to apply Admin Fees to taxes) or enabled (if you do wish to apply Admin Fees to taxes).
- Under Apply To, enable all tender types.
- Tap Save.
Transaction Receipts
Admin fees display similarly on receipts for credit and cash transactions. In the following credit and cash receipts, a $1.50 Admin Fee is included.
Merchants participating in the Reverse Cash Discount program can apply Admin Fees to suggested tip amounts on customer receipts. When processing payment, the Suggested Gratuity Amount values increase on customer receipts to reflect the application of the Admin Fees to tips. To Add Fees on Tips, see Deduct Fees from Tips/Add Fees to Suggested Tips.
Merchants can add a custom button to the register that removes Admin Fees from an order. Perform the following to add an Undo Admin Fee button to the register:
- From Home, navigate to Settings > Register Preferences.
- Tap the Custom Buttons tab.
- Select Buttons.
- Select an available button from the custom buttons grid. Available buttons have no label. If no buttons are available, a button can be made available by clearing it. To remove a function, item, service or promo from a button, see Custom Buttons: Remove a Function from the Register.
- From the Function section, select Undo Admin Fee to add the button to the grid.
- Tap Save.
- Navigate to the register to confirm the location of the Undo Admin Fee button.
- Note: Please note that changes in federal banking regulations may result in adjustments to features in special pricing programs such as Reverse Cash Discount, Dual Pricing, and Cash Discount.
- Tip! Make sure that your business remains compliant by updating your Exatouch system to the most current version. Contact Exatouch Technical Support for more information.
Get the Reverse Cash Discount (Admin Fee) timeline here.
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