What are Network Requirements for Exatouch?

Exatouch can be incorporated into a variety of network configurations depending on your business requirements. Click to view examples of Exatouch Network Diagrams: Restaurant Network Diagram Restaurant with Tablet Network Diagram Restaurant with DB Server Network Diagram Simple Retail Network Diagram Retail with Tablet Network Diagram Retail with DB Server […]

Age Verification Report

Age Verification Report tracks data relating to Age Verification, including who verified and/or approved each age-verified transaction. Overrides are tracked as well. The Age Verification Report is located in Customer Reports.

How to Join Tables

Perform the following to join tables with open orders: Identify two tables in the Ordered status to join. Select the first table. Tap Join To. Select the second table. The two tables join, and the first table’s status changes to Clean Up.

Hard-coded Email Settings for Email Receipts

A designated Exatouch email address in the “POS Cloud” has been created for sending customer receipts, so merchants no longer have to rely on their own email settings to email customer receipts. This makes receipt delivery more reliable than ever! End users can still enter their own email server information […]

Enable Remote Support

Follow these instructions to enable remote access: Select Global Menu from the lower left of any Exatouch screen. Tap the Cloud icon. The Remote screen displays. Remote ID: This nine-digit number is your system’s remote access identifier. Read this number to your technical support specialist. Turn On “X” Hours: Select […]

Exit Training Mode

Follow these steps to exit Training Mode: From Home, navigate to Utilities > Switch to Production. Tap Yes to confirm. Tap Close. The Lock screen displays. The “Training Mode” banner disappears from the screen. Enter your PIN or swipe your ID card to display the Home screen.