Exatouch Knowledge Base
Search the Exatouch Knowledge Base

Hard-coded Email Settings for Email Receipts

  • Last Updated: October 11, 2022
  • Compatible Version: 8.211
  • Version Information: This article applies to older versions of Exatouch.

A designated Exatouch email address in the “POS Cloud” has been created for sending customer receipts, so merchants no longer have to rely on their own email settings to email customer receipts. This makes receipt delivery more reliable than ever! End users can still enter their own email server information for backup.

  • This feature is enabled by default on the Settings Preferences page. From Home, navigate to Settings > Preferences, then tap the Email tab. The Use POS Cloud to Email Receipts toggle can be turned off if the merchant wishes to use their own email service provider.
  • If “Use POSCloud to email receipts” is enabled, customers receive an email from: <Business Name> via POSCloud <receipts@poscloud.com>
  • If “Use POSCloud to email receipts” is not enabled, customers receive an email from: <Business Name> via POSCloud <existing email in setup>
    • Tip! If customers can’t find their emailed receipt, suggest that they check their junk/spam email folder.

Popular With

Grocery/C-StoreLiquorPizzaQSR/DeliveryRetailSalon/SpaTable Service

Ready to Update your Software?

Contact Technical Support to schedule your software update today!

Related Topics

  • Receipt Printing
  • Taking Payments
  • Payment Processing
  • Remote Printing

Related Articles

  • Check Your Exatouch Version Number

    Last Updated: March 18, 2021

How helpful was this article?

Your page rank:

How can we improve this information? Cancel Reply

Registered internal users can comment. Merchants, have a suggestion? Tell us more.

Software Update Request

Software Update Request Form

  •  
  • Check Your Exatouch Version Number
  • Date Format: MM slash DD slash YYYY
  • This field is for validation purposes and should be left unchanged.
Questions? Suggestions? We're here to help! Contact our 24/7 Technical Support Team today!