Hardware Installation

The following equipment comes with your Exatouch POS system. Exact models of some equipment and configurations may vary.

Additional Hardware

• • Mouse
  • Ethernet Cables (3)
  • USB-A to USB-B Cable
  • USB-A to Micro USB Cable
  • VGA Cable
  • Two (2) rolls of starter receipt paper

Connect the modem and verify that it is activated.

• • 1. Verify cables provide Internet connection.
    2. Plug modem into a power outlet.
    3. Call your Internet Service Provider to confirm service is active.
    4. Connect a laptop or PC to the modem to verify service.
    5. Verify DHCP is enabled on the network.

Merchants should perform a network speed test to ensure that your current Internet speed supports operation of the Exatouch POS. Run a speed test by visiting http://www.speedtest.net. Current requirements include the following:

• • • Download Speed – Minimum of 5.0 Mbps
    • Upload Speed – Minimum of 30.5 Mbps
    • Business class Internet connections are recommended.

The following hardware requires an Ethernet cable.

• • • Exatouch POS system
    • Kitchen/Remote printer
    • Kitchen Display System
    • Caller ID

Ensure the following electric requirements are followed:

• • • Make sure adequate power outlets exist.
    • Use a surge protector.
    • Modern power systems are recommended. Avoid knob and tube wiring.

Make sure any construction projects are completed before installation, including the following:

• • • Sheet rock
    • Painting
    • Counters
    • Flooring

Installation Scheduling

• • • Schedule installation when you’re closed or not busy.
    • Allow at least one hour for the initial Exatouch installation.
    • Allow 30-45 minutes for additional stations.

Installation Locations

• • • Reserve at least 24″ x “24” of space per Exatouch station.
    • Avoid installing an Exatouch station in the following locations:
      • Near fryers
      • Hot or damp areas
      • On cardboard boxes
      • Mobile carts
      • Collapsible tables
      • The floor

Connect the Exatouch router to your existing ISP Gateway. The Exatouch router is required for setup.

• • 1. Plug one end of an ethernet cable into the WAN port on the Exatouch router.

• • 1. Connect the other end of the cable into a LAN port on your ISP Gateway.

• • 1. Plug the Exatouch router power cable into the power outlet. A surge protector is recommended.

• • 1. Connect one end of an ethernet cable to the LAN Port nearest to the Power Cable port on the All-in-One Terminal.
    2. Plug the other end of an ethernet cable into an available LAN Port behind the Exatouch router.
    3. Plug the All-in-One Terminal power cable into a direct outlet.
    4. Press the Power Button at the bottom right of the terminal.
    5. If using a Customer Facing Display (CFD), connect the display’s VGA cable into an available VGA Port underneath the All-in-One Terminal.
    6. If enabling touch features on the CFD, plug the USB cable into an available USB port under the All-in-One Terminal.

Epson Thermal Receipt Printer

This procedure describes printer port connections. Refer to the “Epson Thermal Receipt Printer Setup Guide” that came with your Exatouch bundle for detailed instructions.

• • 1. Remove the bottom panel of the printer to display interior ports.
    2. Connect the Printer to the All-in-One Terminal.
       1. Plug the USB-B end of a USB-A to USB-B cable into the USB-B Port of the printer.
       2. Connect the other end of the cable to the All-in-One Terminal.
    3. Connect the Printer to the Cash Drawer.
       1. Plug the RJ11 end of the ethernet-to-phone cord into the phone jack port of the printer.

• • 1. 1. Connect the ethernet end of the cord to the Cash Drawer.
    2. Plug the Power Adapter into the Power Supply Connector of the printer.
    3. Activate the Printer by pressing the Power Button on top of the device.

Installing the Remote Printer

• • 1. Access ports on the bottom panel of the Printer.
    2. Connect the Printer to the Exatouch router using an RJ45/Cat cable.
    3. Plug the Printer into a power source.
    4. Activate the Printer by pressing the Power Button.
    5. On the All-in-One Terminal, configure remote print options. From Home, navigate to Settings > Print Settings and tap the Remote Options tab to make needed changes.

Dejavoo Z6 and QD5 Pin Pads

• • 1. Plug the Micro USB end of a USB-A to Micro USB cord into the Port Box on the pin pad cable.
    2. Plug the USB-A end of the cord into an available USB Port underneath the All-in-One Terminal.
    3. Insert one end of an ethernet cable into the cable box of the pin pad cable.
    4. Connect the other end of the ethernet cable to an available LAN Port on the Exatouch router. The pin pad initializes.
       

PAX S300 and A35 Pin Pads

• • 1. Mount the PAX pin pad in the desired location.
    2. Connect one end of the ethernet cable into an available LAN Port on the Exatouch router.
    3. Connect the other end of the ethernet cable into the red LAN Connector on the pin pad.
    4. Plug the pin pad into a power source. The pin pad initializes.

Connecting the Barcode Scanner

• • 1. 1. Assemble the scanner stand.
       2. Fasten the scanner to the scanner stand.
       3. Plug the scanner cable into an available USB Port underneath the All-in-One Display.

Connecting Scales

• • 1. 1. If connecting the 30 lb. Digital Scale or 40-lb. Digital Scale, place the scale on a flat surface, ensuring the scale’s level bubble is centered.
       2. Connect the scale to Exatouch using a serial cable.
       3. Plug the scale to a power supply.
       4. Press the On button to activate the scale.
       5. If connecting an In Counter Scale, plug the remote display into Exatouch as well.

For wiring diagrams, see:

• • Quick Reference Guide to Hardware Installation – FEC PP 1635

  

  • Quick Reference Guide to Hardware Installation – Touch Dynamic Pulse