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Use the Customer Kiosk

  • Last Updated: September 18, 2023

Kiosks are used to encourage customers to sign-up and participate in loyalty programs. Customers can earn points when they sign up for loyalty programs via the kiosk.  They can earn additional points just by signing into the kiosk!

Set Up Customer Kiosk
  1. From Home, navigate to Customers > Kiosk Mode.Customers module highlighted with arrow leading to customers submodule
  2. Customers can Join the Program, or they can Check In.Arrows pointing to join the program and check in buttons
    • Note: Exit the kiosk by tapping the Exatouch logo at the bottom right of the screen, and enter an Admin or Power User’s PIN.Exatouch logo highlighted in bottom right of screen


Customize the Kiosk

Customize the “look” of the kiosk to fit your business! Change the kiosk background to incorporate a color or image. Business logos can display on the kiosk as well.

  • Business Name Color: By default, your business name displays in black on the kiosk, but it can display in a different color. Change the color of your business name in the Loyalty module, in the “Forecolor” drop-down field. See: Set up Customer Loyalty Program. 
    • Tip! Specify business names by navigating to Settings > Business Details.Settings module highlighted with arrow leading to business details submodule

    This kiosk displays the business name in blue: Main kiosk settings screen
  • Logo or Image Display: Upload a logo or image for display on the kiosk background in the Loyalty module, in the “Kiosk Background” field. See: Add a Business Logo to Exatouch
    This kiosk displays a business logo:Main street market business logo as kiosk screen
    This kiosk displays a background image:Farmers market image used as kiosk screen


Use the Kiosk: Join the Program

Empower your customers to sign-up and earn points via the kiosk.  See: Setup Customer Loyalty Program.

  1. On the kiosk, tap Join The Program.Join the program button highlighted on kiosk home screen
  2. Enter all relevant fields. First Name, Last Name, and Email are required fields. Phone and Date of Birth are optional.Arrows pointing to first name last name and email fields
  3. Tap Join.Tap join button highlighted on kiosk home screen


Use the Kiosk: Check In

Empower your customers to sign-up and earn points via the kiosk. See: Setup Customer Loyalty Program 

  1. On the kiosk, tap Check In.Check in button highlighted on kiosk mode screen
  2. Enter either a phone number or email address.Phone number and email fields highlighted in kiosk mode
  3. Tap Check In.Check in button highlighted in kiosk mode

Popular With

Grocery/C-StoreLiquorPizzaQSR/DeliveryRetailSalon/SpaTable Service

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