Release Notes Archive – 2025

Activity Log reports will now track instances of manager PIN entry attempts in the following scenarios: when the manager PIN entry is prompted and the action that prompted it, which manager PIN was entered, and which user entered the manager PIN.

To view the Activity Log report, go to Home > Reports > Staff > Activity Log.

• See Fine-Tune User Access Using Security Profiles for more information about defining admin roles and security profiles.
• See Activity Log Update – Open Cash Drawer Tracking (below) for additional activity log functionality.

Activity Log reports will now track instances of Cash Drawer opens, as well as unauthorized changes to security permissions for the Cash Drawer. The log will also report when the manager goes into the User Security Profiles to enable or disable access to open the Cash Drawer. Every change in status for Register > Open Drawer button will be recorded and logged, along with the identity of the user who logged in or out, successfully or unsuccessfully entered a Manager PIN number, or requested security permission changes.

To view the Activity Log report, go to Home > Reports > Staff > Activity Log.

See Fine-Tune User Access Using Security Profiles for more information about defining admin roles and security profiles.

Dual Pricing label settings have been updated to show only the preview and printing options available to the merchant based on whether or not the Dual Pricing program has been activated.

If the merchant has signed up for the Dual Pricing program, all labels will Preview and Print with both List and Cash prices.

If the merchant has not signed up for the Dual Pricing program, only List price labels will Preview and Print.

• See Enable Dual Pricing for more information about the Dual Pricing program.
• See Create Labels for Items for more information about printing labels.

The ScanData submission date in Circana (for RJ Reynolds) has been changed from Wednesday to Monday. Going forward, data from Monday through Sunday will be submitted on the immediately following Monday.

See Scan Data Program for more information about the RJ Reynolds program.

Some merchants had been experiencing weekly report submission issues in Circana if the original MSA store number field was empty. The issue has now been fixed, and report submissions via Circana will proceed as normal.

When using a 100% discount in the Pay tab, the order will automatically close out after application of the discount and a receipt showing the discount will display.

1. Create an order in the Register and select the Pay tab.
2. Apply the Discount.
3. The Order will automatically close out, and a receipt showing the discount will display.

The verification prompt following use of the Clear All button in the register has been adjusted to further clarify options.

• Save Order: All information displayed on the register will be cleared, but saved to Open Orders. To retrieve the order information, tap the Get Order tab.
• Clear All: All information displayed on the register will be cleared and NOT saved to Open Orders.
• Close: All order information will remain on the register, and neither cleared nor saved. Note: Clicking anywhere outside the dialog box will also close the Clear All function, without clearing or saving the order on screen.

The default status of Tender type toggles have been updated to be compliant with current regulations impacting the Dual Pricing program in Exatouch. When this special pricing program has been enabled, all toggles under the Apply To heading (except for Cash) will be activated in the Admin Fee tab.

An example of a correctly-configured Dual Pricing settings page is below. For more information about the Dual Pricing program, see Enable Dual Pricing (Dual Pricing Program).

The default status of Tender type toggles have been updated to be compliant with current regulations impacting the Reverse Cash Discount/Admin Fee program in Exatouch. When this special pricing program has been enabled, all toggles under the Apply To heading will be activated in the Admin Fee tab.

An example of a correctly-configured Reverse Cash Discount/Admin Fee settings page is below. For more information about the Reverse Cash Discount/Admin Fee program, see Enable Admin Fees (Reverse Cash Discount Program).

Sidekick stations have been upgraded so that merchants can now use Accounts Receivable CRM functionality on Sidekicks as well as the server

Merchants who are not signed up with the CRM will no longer receive a warning message about CRM validation before processing a Card on File order.

The Pay button issue that occurred when closing out orders from the Promos & Coupons tender tab has been resolved in 8.373.4. When a 100% promo/coupon is applied to the cart and the total balance due is $0.00, clicking on the Pay button will now display a balance of $0.00 in the Register and on the receipt, and close out the order.

In Release 8.373.4, the leading white space in purchase order Item Descriptions has been removed. For assistance with removing white spaces in earlier releases, contact Tech Support.

A Cash Price report option has been added to the Reports dropdown in the Advanced Reporting screen. This report enables merchants to compare the cash and list prices for items, and highlight any differences.

1. Navigate to Home > Reports > Sales.



2. Fill in the Date Range and other advanced reporting options.



3. In the Report field dropdown, select Cash Price.
4. Click Run Report.



5. The Cash Price report may be printed, saved, or exported.

Receipts will now display names of the staff member who opens the order (“Opener”) as well as the staff member(s) who take payment on the order (“Payment ‘X’ Taken”).

Note: The opener and closer names will not appear on remote tickets for Kitchen Display System and/or the kitchen printing receipt.

When the Admin Fee setting is active and is applicable to Cash tender payments, the Pay with Cash line will no longer display on the receipt.

For more information about admin fees, see Enable Admin Fee (Reverse Cash Discount Program).

Exatouch has added the ability for merchants to activate or deactivate Accounts Receivable charges and set customer credit limits via the Customer Detail module.

1. Go to Home > Customers > Customer Detail.



2. Activate the Allow AR Charge slider.
3. Enter a Credit Limit, as applicable.
4. Tap Save.
   

In 8.373, Exatouch has enhanced the stability of Back Office software updates. If you would like to activate Back Office software, or update the current version, please contact the Technical Support Team.

A battery level icon now displays in the bottom left corner of Exatouch tablets. If the device is charging, a lightning bolt will appear over the battery icon. The charge level variations will display as indicated below:

• 25% charge icon: displays if the device is at 5% to 25% charge
• 50% charge icon: displays if the device is at 25% to 50% charge
• 75% charge icon: displays if the device is at 50% to 75% charge
• 100% charge icon: displays if the device is at 75% to 100% charge

The verification prompt following use of the Clear All button in the register has been adjusted to further clarify options.

• Save + Clear Register: All information displayed on the register will be cleared, but saved to Open Orders. To retrieve the order information, tap the Get Order tab.
• Clear Register: All information displayed on the registered will be cleared and NOT saved to Open Orders.
• Close: All order information will remain on the register, and neither cleared nor saved. Note: Clicking anywhere outside the dialog box will also close the Clear All function, without clearing or saving the order on screen.

Using the Pay tab in the Register, merchants can now immediately close out a whole order to which a 100% discount from the Promos & Coupons tender has been applied and the balance total shows as $0.00. A Pay button will appear in the Pay tab when:

• A Promo or Coupon equaling 100% of the order is applied to the cart.
• The total balance due is $0.00.

A $0.00 total balance will show in the Register app and on the receipt.

Per revised OHLQ guidelines, the actual SKU for each item should be submitted with the Master Sales Submission Data file.

Merchants will be able to access and process Accounts Receivable functions on all stations in the Exatouch environment.

Software efficiency has been increased to better utilize available memory when working in Exatouch.

Exatouch has enabled enhanced system functionality to allow for greater speed and efficiency when generating large reports.

Exatouch has enhanced Inventory Movement logic when completing purchase orders at 12:00 midnight. Inventory Movement Reports can be run by the following parameters:

• Today
• Business hours
• Custom date range
• Today 12 midnight to 6am
• Today 6am to 12 noon
• Today 12 noon to 6pm
• Week to date
• Month to date
• Quarter to date
• Year to date
• Lifetime
• Yesterday
• Yesterday business hours
• Last week
• Last month
• Last quarter
• Last year
• Last 7 days
• Last 14 days

When Print Previous Items is activated, the previously printed items will be reprinted, but with a strikethrough on those previous items. When Print Previous Items is deactivated, orders will no longer print previously printed items.

1. To activate Print Previous Items, go to Home > Settings > Print Settings.



2. Select the Remote Options tab, then select Print Previous Items.
3. Tap Save.

To deactivate Print Previous Items, de-select Print Previous Items and tap Save.

Scan Data information for RJ Reynolds will now be transmitted through Circana rather than MSA.

Order Summary and Snapshot by Station reports have been updated to filter orders based on the last payment accepted at any given station. Only orders where the last payment was processed through the station generating the snapshot will be included in the report.