This article includes Release Notes from the 2025 calendar year. The Table of Contents shows the topics in alphabetical order, followed by the hyperlinked Release Notes version/date in parentheses. To read more about any topic, click on the hyperlink or scroll down to the applicable Release Notes version, then click on the collapsible topic headers.
- Tip! If you need assistance configuring these settings in Exatouch, reach out to our Technical Support Team at (800) 966-5520 – Option 3 or support@electronicpayments.com.
- Accounts Receivable Charging and Credit Limits (see Release Notes 8.373)
- Accounts Receivable Functions on All Exatouch Stations (see Release Notes 8.373)
- Accounts Receivable CRM Settings on Sidekicks (see Release Notes 8.373.4)
- Automatic Order Closure After 100% Discount Applied in the Pay Tab(see Release Notes 8.374)
- Available Memory Utilization (see Release Notes 8.373)
- Back Office Software (see Release Notes 8.373)
- Battery Level Display on Tablets (see Release Notes 8.373)
- Card on File CRM Validation Error Message (see Release Notes 8.373.4)
- Cash Price Reports (see Release Notes 8.373.3)
- Clear All Button in the Register (see Release Notes 8.373)
- Clear All Button in the Register – Verification Prompt Update (see Release Notes 8.374)
- Close Out Order When 100% Promos & Coupons Applied from the Register (see Release Notes 8.373)
- Close Order with Pay Button When 100% Promos & Coupons Are Used (see Release Notes 8.373.4)
- Compliance Updates to Tender Settings – Dual Pricing Program (see Release Notes 8.374)
- Compliance Updates to Tender Settings – Reverse Cash Discount/Admin Fee Program (see Release Notes 8.374)
- Generating Large Reports (see Release Notes 8.373)
- Inventory Movement and Reports (see Release Notes 8.373)
- Opener and Closer Names Added to Receipts (see Release Notes 8.373.3)
- Pay with Cash Line Removed from Admin-Fee Compliant Receipts (see Release Notes 8.373.3)
- Print Previous Items (see Release Notes 8.373)
- Scan Data Settings – RJ Reynolds (see Release Notes 8.373)
- SKU Scans (Ohio Liquor Merchants only) (see Release Notes 8.373)
- Snapshot by Station/Order Summary Filters (see Release Notes 8.373)
- White Spaces Removed in Purchase Order Item Descriptions (see Release Notes 8.373.4)
Release Notes 8.374 (April 17, 2025)
In release 8.374, Exatouch has rolled out enhancements and updates for both back- and front-end functionality of receipts, special pricing program compliance, and the Register app.
When using a 100% discount in the Pay tab, the order will automatically close out after application of the discount and a receipt showing the discount will display.
- Create an order in the Register and select the Pay tab.
- Apply the Discount.
- The Order will automatically close out, and a receipt showing the discount will display.
The verification prompt following use of the Clear All button in the register has been adjusted to further clarify options.
- Save Order: All information displayed on the register will be cleared, but saved to Open Orders. To retrieve the order information, tap the Get Order tab.
- Clear All: All information displayed on the register will be cleared and NOT saved to Open Orders.
- Close: All order information will remain on the register, and neither cleared nor saved. Note: Clicking anywhere outside the dialog box will also close the Clear All function, without clearing or saving the order on screen.
The default status of Tender type toggles have been updated to be compliant with current regulations impacting the Dual Pricing program in Exatouch. When this special pricing program has been enabled, all toggles under the Apply To heading (except for Cash) will be activated in the Admin Fee tab.
An example of a correctly-configured Dual Pricing settings page is below. For more information about the Dual Pricing program, see Enable Dual Pricing (Dual Pricing Program).
- Note: Merchants who are currently enrolled in the Dual Pricing program will automatically have this update pushed out to their system. This is a compliance update only; there should be no change to program functionality.
The default status of Tender type toggles have been updated to be compliant with current regulations impacting the Reverse Cash Discount/Admin Fee program in Exatouch. When this special pricing program has been enabled, all toggles under the Apply To heading will be activated in the Admin Fee tab.
An example of a correctly-configured Reverse Cash Discount/Admin Fee settings page is below. For more information about the Reverse Cash Discount/Admin Fee program, see Enable Admin Fees (Reverse Cash Discount Program).
- Note: Merchants who are currently enrolled in the Reverse Cash Discount/Admin Fee program will automatically have this update pushed out to their system. This is a compliance update only; there should be no change to program functionality.
Release Notes 8.373.4 (March 12, 2025)
In release 8.373.4, Exatouch has enhanced Accounts Receivable, CRM, and Promos & Coupons functionality, and has also improved the look and feel of Item Description fields.
- Note: Exatouch must be running Release 8.373.4 before these enhancements are activated. To update your system, please contact Technical Support at (800) 966-5520 – Option 3 or support@electronicpayments.com.
Sidekick stations have been upgraded so that merchants can now use Accounts Receivable CRM functionality on Sidekicks as well as the server
Merchants who are not signed up with the CRM will no longer receive a warning message about CRM validation before processing a Card on File order.
In Release 8.373.4, the leading white space in purchase order Item Descriptions has been removed. For assistance with removing white spaces in earlier releases, contact Tech Support.
Release Notes 8.373.3 (February 25, 2025)
In release 8.373.3, Exatouch has enhanced reporting functions and receipts, and made system updates more robust. Major feature enhancements are listed by topic below.
A Cash Price report option has been added to the Reports dropdown in the Advanced Reporting screen. This report enables merchants to compare the cash and list prices for items, and highlight any differences.
- Navigate to Home > Reports > Sales.
- Fill in the Date Range and other advanced reporting options.
- In the Report field dropdown, select Cash Price.
- Click Run Report.
- The Cash Price report may be printed, saved, or exported.
Receipts will now display names of the staff member who opens the order (“Opener”) as well as the staff member(s) who take payment on the order (“Payment ‘X’ Taken”).
Note: The opener and closer names will not appear on remote tickets for Kitchen Display System and/or the kitchen printing receipt.
When the Admin Fee setting is active and is applicable to Cash tender payments, the Pay with Cash line will no longer display on the receipt.
For more information about admin fees, see Enable Admin Fee (Reverse Cash Discount Program).
Release Notes 8.373 (February 4, 2025)
Exatouch release 8.373 includes improvements to custom tenders, price modifiers, admin fee visibility on receipts (Ohio liquor merchants only), order labels, credit card terminal messages, and back end functions. Major feature enhancements are listed by topic below.
Exatouch has added the ability for merchants to activate or deactivate Accounts Receivable charges and set customer credit limits via the Customer Detail module.
- Go to Home > Customers > Customer Detail.
- Activate the Allow AR Charge slider.
- Enter a Credit Limit, as applicable.
- Tap Save.
In 8.373, Exatouch has enhanced the stability of Back Office software updates. If you would like to activate Back Office software, or update the current version, please contact the Technical Support Team.
A battery level icon now displays in the bottom left corner of Exatouch tablets. If the device is charging, a lightning bolt will appear over the battery icon. The charge level variations will display as indicated below:
- 25% charge icon: displays if the device is at 5% to 25% charge
- 50% charge icon: displays if the device is at 25% to 50% charge
- 75% charge icon: displays if the device is at 50% to 75% charge
- 100% charge icon: displays if the device is at 75% to 100% charge
The verification prompt following use of the Clear All button in the register has been adjusted to further clarify options.
- Save + Clear Register: All information displayed on the register will be cleared, but saved to Open Orders. To retrieve the order information, tap the Get Order tab.
- Clear Register: All information displayed on the registered will be cleared and NOT saved to Open Orders.
- Close: All order information will remain on the register, and neither cleared nor saved. Note: Clicking anywhere outside the dialog box will also close the Clear All function, without clearing or saving the order on screen.
Using the Pay tab in the Register, merchants can now immediately close out a whole order to which a 100% discount from the Promos & Coupons tender has been applied and the balance total shows as $0.00. A Pay button will appear in the Pay tab when:
- A Promo or Coupon equaling 100% of the order is applied to the cart.
- The total balance due is $0.00.
A $0.00 total balance will show in the Register app and on the receipt.
- Note:
- Admin Fees should be removed from all balances due when 100% discount is applied. If no cash or money was taken for the order, then Admin Fees are not applicable.
- Promos and coupons applied to the order will show up in the Daily Business Overview.
Per revised OHLQ guidelines, the actual SKU for each item should be submitted with the Master Sales Submission Data file.
Merchants will be able to access and process Accounts Receivable functions on all stations in the Exatouch environment.
Software efficiency has been increased to better utilize available memory when working in Exatouch.
Exatouch has enabled enhanced system functionality to allow for greater speed and efficiency when generating large reports.
Exatouch has enhanced Inventory Movement logic when completing purchase orders at 12:00 midnight. Inventory Movement Reports can be run by the following parameters:
- Today
- Business hours
- Custom date range
- Today 12 midnight to 6am
- Today 6am to 12 noon
- Today 12 noon to 6pm
- Week to date
- Month to date
- Quarter to date
- Year to date
- Lifetime
- Yesterday
- Yesterday business hours
- Last week
- Last month
- Last quarter
- Last year
- Last 7 days
- Last 14 days
When Print Previous Items is activated, the previously printed items will be reprinted, but with a strikethrough on those previous items. When Print Previous Items is deactivated, orders will no longer print previously printed items.
- To activate Print Previous Items, go to Home > Settings > Print Settings.
- Select the Remote Options tab, then select Print Previous Items.
- Tap Save.
To deactivate Print Previous Items, de-select Print Previous Items and tap Save.
Scan Data information for RJ Reynolds will now be transmitted through Circana rather than MSA.
Order Summary and Snapshot by Station reports have been updated to filter orders based on the last payment accepted at any given station. Only orders where the last payment was processed through the station generating the snapshot will be included in the report.
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