Exatouch Knowledge Base
Search the Exatouch Knowledge Base

Enable Receipt Prompts

  • Last Updated: September 17, 2024
  • Compatible Version: 8.369Does your Exatouch look different? View prior release →

Enable Receipt Prompts to give you flexible options for receipt delivery at payment time: select an available receipt type to print, email a customer their receipt, print a Gift receipt, and more!

  • Note: Enabling Receipt Prompt disables the Quick Pay Prompt feature found in Settings > Register Preferences > General.

You can easily make receipt printing optional for your customer by enabling Receipt Prompt for the Register app. Staff can ask a customer’s preference, and print out the receipt type desired, email the receipt, or skip printing the receipt completely if needed.

Receipt Prompt Settings

  1. From Home, navigate to Settings > Print Settings > Receipt Options.
    Settings and print settings modules highlighted with arrow leading to receipt options tab on print settings screen
  2. Enable Receipt Prompt.Receipt prompt field highlighted with arrow pointing to larger duplicate of field and checkbox selected
  3. If prompted, tap Yes to disable Quick Pay Prompt.Disable quick pay preference prompt
  4. Tap Save to save your changes.

Receipt Prompt at Payment Time

  • Note: If enabled, the receipt options will display on the CFD. Contact EPI to have a member of our staff enable this setting for you.

At payment time, staff can offer a variety of receipt options from the receipt prompt, as available (not all options are available for all payment types):

  • Transaction: Prints a payment receipt.
  • Transaction & Signature: Prints a payment and signature capture receipt (associated with payment by card).
  • Signature: Prints a signature capture receipt (associated with payment by card).
  • Email: Email a receipt to the customer.
  • Text Message: Merchants can send SMS text message receipts to customers directly from the Register app.
  • No Receipt: Do not print a receipt.
  • Gift: Print a gift receipt, showing the item(s) purchased with no price or payment information.
  • Gift Balance: Print a receipt with the remaining balance of a gift card or gift certificate used in the transaction.

After generating needed receipts, tap Done to close the receipt prompt.Transaction successful message displays at top of receipt prompt with receipt printing options activated

Popular With

Grocery/C-StoreLiquorPizzaQSR/DeliveryRetailSalon/SpaTable Service

Related Topics

  • Receipt Printing
  • Register App Setup

Related Articles

  • Automatically Capture New Customer Info when Emailing Receipts

    Last Updated: April 24, 2024

  • Reprint Receipts

    Last Updated: April 16, 2024

How helpful was this article?

Your page rank:

How can we improve this information for you? Cancel Reply

Registered internal users can comment. Merchants, have a suggestion? Tell us more.

Software Update Request

Software Update Request Form

  •  
  • Check Your Exatouch Version Number
  • MM slash DD slash YYYY
  • This field is for validation purposes and should be left unchanged.
Questions? Suggestions? We're here to help! Contact our 24/7 Technical Support Team today!