Contact our 24/7 Technical Support Team at (800) 966-5520 – Option 3 or email us at support@electronicpayments.com.
Deactivate or Delete an Employee
From the Home screen, navigate to Staff > Staff List. Select an employee from the staff list. Select the global menu at the bottom-right of your Exatouch screen. Tap Delete. Tap Yes to confirm.
Difference Between Administrator, Power User, and Regular User
Administrator: Administrators have full system access, including access to Settings and Utilities. Power User: Power Users have similar access to Administrators but without access to Settings and Utilities. Regular User: Regular Users can create new orders, edit orders, and cash out orders. They can’t apply discounts or retrieve existing open […]
Difference Between Log In and Clock In
Log In is not used for timekeeping purposes, but is required for security purposes. Exatouch prompts for login when the system is turned on or when it starts up for the day. If Access Controls are enabled, users are prompted to log in before accessing Settings or other restricted areas. See: […]
Difference between Staff Type and User Type
Staff Type Staff type is a label for an employee’s job. Staff types are created and defined by an Admin User. Examples: Manager, Cashier, Sales, Cook, Server, etc… User Type User type denotes an access level within Exatouch There are three user types: Administrator, Power User, and Regular User User […]
Adjust a Time Clock Entry
From Home, navigate to Staff > Time Clock. Select a staff member. From the Time Clock Records drop-down, select a date. Select a Time Clock Record. Perform any of the following to modify a time clock entry: Time In and/or Time Out: These entries can be adjusted. Adjust the date: Select a new date […]
How to Clock In
Tap the lock icon, and select Clock In. Enter PIN or swipe your employee ID card. Press Close to confirm.
Clock Out for Restaurants
Tap the Lock icon, and select Clock Out. Enter a PIN or swipe your employee ID card. Enter an amount in the Declare tips field, then tap OK. Declaring cash tips is optional. Tap No to complete the Clock Out process. Optional: Tap Yes to print a staff shift report. Your system needs to be connected to […]
Log into Exatouch
Employees can log into Exatouch in one of two ways from the Lock screen. When prompted, enter your 4-digit PIN or swipe your employee ID card.
Navigate to the Home Screen
Navigate to the Home screen by simply clicking or tapping the Home icon located at the bottom of most Exatouch screens.