SMS Receipts from the Customer Facing Display

If touch is enabled on the Customer Facing Display (CFD), then the CFD allows merchants to select whether to receive receipts via text message by tapping SMS. NOTE: Contact EPI to have a member of our staff enable…

Accounts Receivable

Accounts Receivable helps merchants build loyalty by extending unsecured credit to repeat customers and allowing them to prepay an amount to be used against sales. This saves time and increases flexibility by not requiring customers to pay…

Merchant Messaging

Merchants can receive messages about system updates and more from EPI on their Exatouch devices. There are two ways that merchants will receive messages: on the Home Page and in the Task Tray.

Price Override Prompts for PLU Items

While taking a customer’s order at the register using price look-up (PLU) codes, merchants can override the price of an item by tapping directly on its price. If users do not have the correct Security Profile permissions,…

PLU Codes

Price look-up (PLU) codes are used to identify produce and other related items in a quick, efficient way during checkout. PLU codes are 4 or 5-digit numbers that appear on a small sticker applied to the individual…

Gift Certificates

Gift certificates are a free, built-in payment option that provide customer with store credit, either through refunds or purchases. While gift cards are more widely applicable, certificates: Are all on paper. Don’t require signing up for anything….

Back Office

  • Note: The Exatouch Back Office software can be installed for merchants by an Exatouch staff member. To book an installation, visit: https://calendly.com/product-success-team/exatouch-free-back-office-reporting-license.
Back Office (BO) is a software that Exatouch downloads on the merchant’s computer that can do…

Custom Register Prompts

Custom prompts allow merchants to program reminders for cashiers and servers that will pop up before moving on to the end of a transaction. This addition to the transaction process can help Exatouch users remember: Retail: Ask…

Admin PIN Requests

While Admins and Power Users typically have the highest level of security permissions in an Exatouch system, there are cases where a Regular User might need to perform a typical Admin or Power User action. Exatouch supports…