Sales Reports pull data related to Sales from the Exatouch Database. Sales reports are available in Reports > Sales.
- Warning: Exatouch versions prior to 8.367 may not fully comply with recently implemented card brand requirements. Electronic Payments, Inc. strongly recommends you update to the latest version of Exatouch to meet these requirements.
Business Overview
Get an overview of your business data.
This report is a compilation of many reports available on Exatouch (i.e. sales, staff, etc.) artfully displayed to give you an overview of your business data. No summary available.
Tender Discount & Fees
View an itemized list of all transactions that include applied Tender Discounts, Checkout Fees, Convenience Fees, and more.
See: Tender Discount & Checkout Fee Report
- Date
- Order ID
- Base Amt
- Tender Disc
- Checkout Fee
- Conv Fee
- Discount
- Tax
- Tip
- Srvc Chrg
- Total
Category Margin
See profitability of items sold, sorted by category.
Reports margin as a percentage XX.XX%. Summary available.
- Categories
- Subcategories
- Cost
- Price
- Margin
- Percentage
Certificates
Great report for merchants using paper certificates.
Display all locally generated paper gift certificate sales for a defined time period.
eGiftSolutions data is not included on this report. Summary available.
- Certificate #
- Customer
- Date
- Amount
- Balance
- Status
Customers Balance
Identify customers who have an open balance.
This report was developed for merchants who accept partial payments on orders, maintaining open orders for select customers. Summary available.
- Date
- Order Id
- Base Amount
- Discount
- Tax
- Svc Chrg
- Total
- Paid Balance
Customers Detailed
View detailed customer information.
This report provides a detailed transaction summary for each order, sorted by customer. No summary available.
- Note: Only customers who have been assigned “Customer” status on the Register’s Details tab are represented on this report.
- Description
- SKU
- MFG
- Size
- QTY
- Price
- Discount
- Ext
Deleted Item
Better manage your staff by identifying any item which has been deleted from saved open orders or closed orders. Any item seen on this report should be researched by management to understand why an employee removed the item.
See: Deleted Items Report
- Description
- SKU
- MFG
- Size
- Color
- QTY
- Price
- Discount
- Ext
Delivery
Gain valuable insight into the delivery process, including a snapshot of current order status, customer information, and financial information. This report is designed to go along with Exatouch’s enhanced delivery feature, and it can be accessed from Sales Reports and directly from the Delivery Manager.
See: Delivery Report
- Order ID
- Date
- Last Activity Time
- Created by
- Customer
- Base
- Tip
- Total
Delivery Status
Get a detailed look into delivery order statuses, and identify delays in the delivery process. Merchants use this report to improve delivery flow and alleviate bottlenecks in their delivery process. This report is accessed directly from the Delivery Module.
See: Delivery Status Report
- Order ID
- Date
- Created By
- N to R
- R to O
- O to D
- Total Time
Matrix Sales
Reports Matrix sales by Group/Size/Color/Style/SKU/Category/Sub Cat.
- Order ID
- Date
- Staff
- Label
- Location
- Total
- Tax
- Balance
Item Code
Displays all liquor items sold with associated item codes. This report is relevant for Ohio and Michigan liquor merchants.
- Item Description
- Item Code
- Order ID
- Date
- SKU
- Pack Size
- Units
- Sell Price
- QTY
- Discount
- Extended Price
Pay In/Out
View payouts by company and customer payouts.
Displays information about all pay-ins and payouts processed from the Register module. Also displays any memo or reasons recorded for a pay in or payout. Summary available.
- Order ID
- Date
- Staff
- Amount
- Used
- Total
- Status
Payment Transactions
A financial report which displays data on all payment methods used to process payments, including Cash, Credit, Debit, gift, EBT, Check, and any payouts used as a form of payment. Data is grouped by machine that the transaction was closed on. Summary available.
- Date
- Order ID
- Cash
- CC/Debit/EBT
- Gift
- Check
- Discount
- Reward
- Payout
Payments
Get detailed information about payments received by clients.
View payments for Open, Paid, Refunded, and Voided orders.
- Order ID
- Date
- Staff
- Type
- Reference
- Amount
Refund/Void Payments
This report shows payment type/types that were refunded. Runs in conjunction with the payment report. This shows refund types for split tender transactions, payout refunds etc.
- Order ID
- Date
- Staff
- Payment Type
- Reference
- Amount
Refunds/Voids
View info on any refund or voided transaction whether tied to an order or not.
Data is grouped by the machine that processed the refund/void. Summary is available.
- Date
- Order ID
- Original ID
- Base Amount
- Discount
- Tax
- Tip
- Other
- Total
Sales by Category
Identify sales trends within menu categories.
Sales data is sorted by Categories first, then by Sub Categories within each Category. A summary is available which displays data without Sub Category info.
- Order ID
- Date
- Description
- SKU
- MFG
- Size
- Color
- QTY
- Price
- Discount
- Ext
Sales by Color
Track sales by color. Great for retail clothing stores or any vertical where tracking sales-by-color is important.
Data is organized by color as defined on the Items Details page. For example, a retail clothing store that wants to compare sales of different colored items. Summary available.
- Order ID
- Date
- Description
- SKU
- Category
- Sub Cat.
- Style
- Size
- Color
- QTY
- Price
- Discount
- Ext
Sales by Custom Field
There are three custom fields that are definable on the Item Details page. This report will sort by values selected from each Custom Field drop down as defined within each item’s record. For example, if a liquor store wants to track sales related to the location of an item, they can define “Location of an Item” as a Custom Field. Another example would be a jewelry store that wants to track sales related to the material used; “Material Used” would be a defined Custom Field.
- Order
- Date
- Description
- SKU
- Category
- Sub Cat.
- MFG
- Size
- QTY
- Price
- Discount
- Ext
Sales by Date
Track how busy you are on specific days. Useful for identifying trends and determining how to schedule employees.
Sales data is displayed by date sold. This report is similar to Sales by Item/SKU/Category but sorted differently. Summary is available.
- Date
- Order ID
- Description
- SKU
- Category
- Sub Cat.
- MFG
- Color
- QTY
- Price
- Discount
- Ext
Sales by Item
Understand popular items sold during a defined time period.
Basic sales data is sorted by item “description”. Summary is available.
- Order ID
- Date
- Category
- Sub Cat.
- SKU
- MFG
- Size
- Color
- QTY
- Price
- Discount
- Ext
Sales by Location by Staff
See which staff members placed an order from a specific table location.
This report was developed for Table Service establishments. Only orders with payments attached are displayed in this report.
See: Sales by Location Report
- Location
- Date
- Order ID
- Base Amount
- Discount
- Tax
- Tip
- Srvc Chrg
- Total
Sales by Manufacturer
Identify which brands are more popular than others. Make informed purchasing decisions based on brand popularity.
Data sorted by “Brand” or “Manufacturer” of an item. Summary available.
- Order ID
- Date
- Description
- SKU
- Category
- Sub Cat.
- Size
- Color
- QTY
- Price
- Discount
- Ext
Sales by Margin
See profitability for each item sold.
Sales data is sorted by item, and reports margin in XX.XX% for each item sold. This Report shows margins based on the price the item was sold for and takes into account any discounts applied to the item.
- Order ID
- SKU
- Size
- Color
- Category
- Sub Cat.
- Cost
- Sell
- Margin
Sales by Misc Item
Identify any items sold outside of inventory.
Transactional data is provided on any MISC Sale, or on Open Items sold at the register level. Data can be sorted by category if a category is chosen at the time of sale.
- Order ID
- Date
- Description
- QTY
- Price
- Discount
- Ext
Sales by Service
Understand top-level services.
Transactional data is displayed on Services sold at the Register level. Summary option available.
- Order ID
- Date
- Staff
- Category
- Sub Cat.
- QTY
- Price
- Discount
- Ext
Sales by Service
Track sales by size or volume.
Data is organized by size as defined on the Items Details page. For example: a liquor store that wants to compare sales of different sized liquor bottles (i.e. 750 ml, 1.5 L, 200 ml). Another example: a retail clothing store that wants to track sales of an item by size.
- Order ID
- Date
- Description
- SKU
- Category
- Sub Cat.
- Style
- Color
- QTY
- Price
- Discount
- Ext
Sales by SKU
Understand popular items sold during a defined time period.
Basic sales data is sorted by SKU. Same data as Sales by Item but organized differently. Summary is available.
- Order ID
- Date
- Description
- Category
- Sub Cat.
- MFG
- Style
- Color
- QTY
- Price
- Discount
- Ext
Sales by Staff Services
Excellent report for businesses who sell non-tangible services.
Provides transactional data on services sold. Data is grouped first by staff provider, then by services provided.
- Order ID
- Date
- Services
- Category
- Sub Cat.
- QTY
- Price
- Discount
- Ext
Sales by Style
Track sales by style. Great for retail clothing stores or any vertical where tracking sales-by-style is important.
Data is organized by style as defined on the Items Details page. For example: a retail clothing store that wants to compare sales of different style items. Summary available.
- Order ID
- Date
- Description
- Category
- Sub Cat.
- Style
- Color
- QTY
- Price
- Discount
- Ext
Sales by User
This report helps identify who processed a payment for a particular order.
Data is sorted by the User who was logged in at the time of dale. Summary is available.
- Order ID
- Date
- Description
- Category
- Sub Cat.
- MFG
- Size
- QTY
- Price
- Discount
- Ext
Sales by Vendor
Displays all default vendors as defined on an item’s inventory page.
Sales data sorted by the Vendor of an item. Summary available.
- Order ID
- Date
- Description
- SKU
- Category
- Sub Cat.
- MFG
- Size
- QTY
- Price
- Discount
- Ext
Sales Transaction
A financial report which displays information on all transaction where any form of payment has been applied, including open orders with partial payments applied.
If a merchant has multiple machines, this report will group orders based around the machine the payment was collected. Summary available.
- Date
- Order ID
- Base Amount
- Discount
- Tax
- Tip
- Srvc Chrg
- Total
- Paid
- Balance
Service Charge
An overview of all Service Charges applied to customer orders. Service Charges are applied at the Register via a custom Service Charge button. Service Charges accrued are separate from Discounts applied to a customer’s order.
- Date
- Order ID
- Created Staff
- Closed Staff
- Total
- Srvc Chrg
- Cust Srvc Fee
Settlement
Verify deposits from your processor. Also known as the Batch report.
Reports all sales where payment was processed with a Credit, Debit, or EBT card. Data is grouped by card type used and order id. No summary available.
- Date
- Order ID
- Type
- Last 4 Card #
- Exp
- Approval
- Amount
Snapshot
The Snapshot Report provides a quick overview of your business data directly from the receipt printer. Now, you can conveniently choose which data to display within Print Settings!
See: Snapshot Report
- Order Summary
- Sales by Category
- Sales by Staff
- Payments Transactions
- Credit Card Transactions
- Tips
- Tips by Staff
- Cash Summary
Snapshot by Station
Print a business overview report, both with information for each individual Exatouch station, and a composite from all your station, directly from your receipt printer.
This is the Business Overview report formatted for your receipt printer. You can choose what data to display on this report in Settings.
See: Snapshot Report
- Order Summary
- Sales by Category
- Sales by Staff
- Payments Transactions
- Credit Card Transactions
- Tips
- Tips by Staff
- Cash Summary
Taxes
Get sales tax info.
This financial report summarizes sales tax dollars collected, refunded taxes, total taxes, and taxes with an applied exemption. Summary available.
- Group Label
- $/Unit
- Sales
- Refunds
- Total Tax
- Exempt
Top Selling Items
Identify top selling items throughout your sales history. Ideal for all verticals.
This report displays top-selling items, sorted by item. No summary available for this report.
- SKU
- Description
- Category
- Sub Cat.
- MFG
- Size
- QTY Sold
- AVG Price
- Ext
Top Selling Items by Category
Identify top selling items by Category throughout your sales history. Ideal for all verticals.
This report displays top-selling items, sorted by Category only. No summary available for this report.
- SKU
- Description
- Sub Cat.
- Color
- MFG
- Size
- QTY Sold
- AVG Price
- Ext
Voided Open Order
Display information on voided orders.
Lists information on date, time open, time order was voided, and which staff member opened and voided the order. Summary available.
- Open Date
- Order ID
- Open Staff
- Voided Date
- Location
- Customer
- Items
- QTY
- Unit
- Price
- Ref ID
Zero Movement All Inventory
Displays items a merchant has sold relative to all items regardless of quantity in stock.
Designed for Retail verticals. No summary available.
- SKU
- Description
- Sub Cat.
- Size
- Color
- MFG
- Vendor
- QTY on Hand
- Value
Zero Movement in Stock
Displays items a merchant has not sold, only reporting items where quantity in stock is greater than 0.
Designed for Retail verticals. No summary available.
- SKU
- Description
- Sub Cat.
- Size
- Color
- MFG
- Vendor
- QTY on Hnad
- Value
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