Expand your offerings with gift cards! With Exatouch and seamless eGiftSolutions integration, you can quickly and easily establish a branded gift card program and manage the program through your point of sale system. The instructions in this three-article series explain how to activate and redeem gift cards, transfer old card balances, conduct balance inquiries, print activation receipts, and more.
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A gift card activates once a value is assigned to it. Merchants can also add new values to previously activated eGiftSolutions cards. By default, the eGift button is located on the Order Details page.
- From Register, tap the Order Details tab.
- Tap the eGift button. A popup screen displays asking whether to add a customer.
- Select No to continue without adding a customer.
- Select Yes to add a customer.
- A Customer Information page displays.
- Complete the customer information fields as needed and click Save.
- Enter an amount for the card in the Amount field.
- Click OK.
- Swipe a card or tap Manual Entry to manually enter the card number located on the back.
- The card’s balance displays in the Order Details page.
- Tap Pay to complete the gift card purchase.
- Transaction and balance receipts print, confirming the purchase and card activation.
Merchants can check eGiftSolutions card balances from the Register, the Lock Screen, online, or by telephone.
- From Home, tap Register.
- Tap Pay.
- On the Pay screen, tap Check Balance.
- Tap the eGift button.
- Swipe the card or tap Manual Entry to manually enter the card number.
- View the balance on the receipt that displays.
- Tap the Lock icon at the bottom of most Exatouch screens. The Lock screen displays.
- Select Check Gift Card Balance.
- Swipe the card.
- View the balance on the receipt that displays.
Merchants can also check eGiftSolutions balances online at www.cardbalance.info.
- Access www.cardbalance.info.
- In the empty field, enter the gift card number from the back of the card.
- Click the Search arrow to view the balance.
Merchants and customers can check eGiftSolutions card balances by calling the Interactive Voice Response phone number at 877-643-8225.
Ready to offer eGiftSolutions? Contact us today to get started! Call 800-966-5520, ext. 0299 or email to sales@giftsolutions.com. Visit www.egiftsolutions.com.
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