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Email Customer Receipts – Prior Releases

  • Last Updated: April 15, 2024
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  • Version Information: This article applies to older versions of Exatouch.

Customer receipts can be emailed from the register at the time of payment or via the global menu.

Email Receipt at Time of Payment
  • Note: “Receipt Prompts” must be enabled in Settings in order for this feature to work. See: Enable Receipt Prompts

After processing a customer payment at the register, the receipt prompt will pop-up. Receipt prompt options include: Transaction, Transaction & Signature, Signature, Email, No receipt, Gift, and Gift Balance.

  1. From the receipt prompt, select Email receipt.
  2. View the “Email Receipt” pop-up.
  3. For a new customer, type a valid email address into the Email field. A message will surface if a duplicate customer email is detected. First Name and Last Name fields are optional.
    • Tip! Automatically capture new customer info directly from the email receipt prompt!  This options is enabled in Register Preferences; on the Orders tab, select  “Save customer when emailing receipt”.
  4. For an existing customer: Search for customer emails directly from the prompt by selecting the search icon. 
  5. Select a customer. Use the Name or Phone # search fields to find a customer.  
  6. Tap Send email.


Email Receipt From the Local Menu

“Email Receipt” is an option when “Reprint” is selected from the local menu.

  1. From the Register, tap the global menu icon. 
  2. Choose Reprint.
  3. Select an order.
  4. Choose Email Receipt.
  5. Fill in the “Email Receipt” pop-up as described above.

  • See: Enable Receipt Prompts and Email Settings for E-Receipts

Popular With

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Related Topics

  • Prior Releases

Related Articles

  • Accept a Variety of Payment Types in the Register App

    Last Updated: September 19, 2023

  • Reprint Receipts – Prior Releases

    Last Updated: April 15, 2024

  • Enable Receipt Prompts – Prior Releases

    Last Updated: April 24, 2024

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