Open Discounts are created “on the fly” and applied to an entire order. For example, a manager may apply a $10 complimentary discount because an order was received late.
- Navigate to an open order at the Register.
- Choose the Pay tab.

- Select Discounts.

- View the order Balance.

- In the Amount field, enter a discount amount. For example, if the order is $40.00 and you’d like to apply a $10 courtesy discount, enter $10 in the Amount field.

- Click OK.

- Note the Discount amount and new order Total.

- Note: To remove an open discount before payment, select the Reset button.
How can we improve this information for you?
Registered internal users can comment. Merchants, have a suggestion? Tell us more.