Open Batch Alert

The open batch message shows up for all users after a batch with online transactions, offline transactions, or both, has been left open more than 24 hours. This bright alert displays in several places: The lock screen of your Exatouch stations. (Yellow with red lettering.) The Home work area when a […]

Remote Printer Names

At the Bar, *Grill Station and *Salad print on the ticket to alert staffers to collect the balance of the order from those stations. At the Grill Station, *Bar and *Salad print on the ticket to alert staffers to collect the balance of the order from those stations. At the […]

Split Orders or Checks by Item

Why Split Orders by Item? Exatouch makes it easy to take or scan an order quickly and easily. At payment time, your customers may want to pay using multiple tenders, or want each member of their party to pay for specific parts of the check. You’ll simply split the order […]

Accept Split Payments

After entering an order, tap Pay, and then perform the following: In the Pay work area, tap the Split By payment option. Tap a number to select the number of ways to split the check order. For example, tap 3 to accept three or more payments. Process the payment option. […]

Customize Staff Shift Report Preferences

Access Staff Shift reports in one of three ways: From Home, navigate to Reports > Staff. This opens the Staff Reports work area. Enter a staffer’s name in the Staff: field, and tap the Staff Shift report. The staffer’s report prints. From the locked POS, staffers can tap Shift Report. Enter their PIN, and their […]

Customize Snapshot Report Preferences

You can access Snapshot reports in one of two ways: From Home, navigate to Reports > Sales. This opens the Sales Report work area. Tap to select a Snapshot or Station Snapshot report. The selected report prints. From the locked POS, tap Snapshot or Snapshot By Station. Enter your PIN. The selected report prints.  

Report Changes: Convenience Fee

A Convenience Fee column been added to the Tender Disc and Fees report (formerly Tender Disc & Checkout Fee report). Convenience Fee information has been added to the Daily Business Overview (DBO) report, and the Snapshot (in the Order Summary section of the Checkout Fee column).