Use a current Gmail address, or create a new one, to enable merchant email settings for message, report, and customer receipt emails in Exatouch.

Activity Log settings enable merchants to have role-specific control over employee access to system functions. Activity Log reports display activities such as login, logout, and PIN entry.

This article contains basic troubleshooting information for Exatouch equipment such as payment terminals, printers, and scanners, as well as a list of issues that will require a call to the Exatouch Technical Support Team.

Merchants on version 8.370 (August 2024) and above can receive automatic notifications and messages via Exatouch. These notifications can include information about system updates or outages, upcoming releases, state-specific messages, or pending balances.

The Surcharge Fee program is a special pricing/fee mitigation program that enables merchants to apply a surcharge fee only to credit card transactions.

Staff Reports gather and organize staff data stored in the Exatouch database.

Some merchants need more control than the default Exatouch floor plan provides. Business owners can set up a closed floor plan, allowing them to assign sections and control staff access to tables.

This article includes Release Notes from the 2026 calendar year.