Instructions and Special Instructions are both used with mods. However, they serve different purposes.
Instructions provide additional detail on applying mods to an order. This is especially helpful to restaurants who communicate specific instructions to kitchen staff before an order is prepared.
- Example: An Italian restaurant applies these instructions to clarify their modifiers: Extra $, Add $. Associated modifiers include: Olives, Onions, Peppers. A customer orders a House Salad with “Extra” + “Olives.” “Extra” is an instruction on how to apply “Olives” and is associated with an additional price.
- Instructions appear on green buttons in the Modifiers section.
- Up to 8 Instructions can be created via Custom Variables. See: Define Custom Variables.
Special Instructions are bundled with mods to provide additional information for kitchen staff. This additional information is merely instructional and does not change the application of mods at the Register.
- Example: Restaurants convey special instructions to kitchen staff regarding common customer allergies through the use of Special Instructions. For example: Gluten Allergy, Peanut Allergy, Vegan.
- Special Instructions appear on blue buttons in the Modifiers section.
- Up to 14 Special Instructions can be created via Custom Variables. See: Define Custom Variables.
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