Redeem Loyalty Points

Customers must be added to an order to redeem their loyalty points. Loyalty points a customer earns cannot be redeemed for cash.

1. 1. Create an order.
   2. Tap the Order Details tab.
   3. Tap the search icon to attach a customer to their order.
   4. Select a customer, then tap Go To Order. The customer’s name, address, and phone number display on the Order Details screen.
   • Note: Use the Search or Phone # fields to search for an existing customer, or add a new customer by pressing New Customer.
   5. Tap Pay.
   6. Select Rewards as payment type.
   7. Enter the reward value in the Redeem Amount: field, then tap OK.
   8. View the rewards amount and how it applies to the customer’s balance total.
      • Note: If the reward amount doesn’t cover the entire cost of the order, an additional form of payment will be required.
      • See: Earn Loyalty Points and Check Loyalty Balance

Earn Loyalty Points and Check Loyalty Balance