CFD: Scan Data Loyalty Updates – Phone Numbers/Prompts

Scan Data Loyalty Phone Number

To enable the phone number prompt on customer-facing terminals, Require Customer Account should be flagged within Account Settings.

1. From Home, navigate to Settings > Account.
2. Tap Altria Scan Data.
3. Select Enable CC terminal for loyalty by adjusting the slider.
4. Verify that the touch CFD is also enabled.

If none of the above are active and the merchant is integrated with the Scan Data Altria loyalty program, a prompt will appear on the register and the team member can enter the phone number on behalf of the consumer.

Phone Prompt for Scan Data Loyalty Purchases

The customer phone number prompt has been updated so that it now only appears on the register and customer-facing display (CFD) if a minimum quantity of Scan Data loyalty products is being sold.

If the minimum purchase amount for the loyalty product has been met, the phone number prompt will appear on the register and CFD prior to tendering payment.