Apply Checkout Fee

Update: Customer Service Fee is now Checkout Fee. This change complies with major card brand requirements.

To implement a checkout fee, define the amount and enable in your Register app. The amount charged is applied to the customer’s total purchase, and must be enabled for all tender types.

Note: Checkout fees can be used with or without tender type discounts, including cash discounts.

See: Enable Checkout Fees.

At the Register: Apply Checkout Fee

Once enabled, the checkout fee is applied automatically by the Register app at payment time.

Open the Register app: Tap the Register button or menu icon.
Tap to add items to an order, then tap a payment option.
Complete the payment transaction.
Checkout fees and associated messages print on customer receipts.

At the Register: Apply Checkout Fee with Cash Discount

You can use checkout fees in conjunction with cash discounts or other tender type discounts. Fees and discounts are applied automatically at the register at the time of payment.

Open the Register app: Tap the Register button or menu icon.
Tap to add items to an order, then tap a payment option that is eligible for a checkout fee and an eligible tender type discount: in this example, cash.
Complete the payment transaction.
The tender discount for cash, checkout fees, and associated messages print on customer receipts.