Processing Voids and Refunds
Merchants can cancel transactions and return payments by performing either voids or refunds in the Exatouch system.
- Ready to Upgrade?: Contact Technical Support at 800-966-5520 – Option 3.
Processing Returns and Exchanges
Merchants can process returns or handle exchanges by using the void and refund features of the Exatouch system.
Update: Admin Fee Setting
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2022 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) We’ve streamlined fee settings. Checkout Fee is now Admin Fee in all tabs, forms, reports, and tickets.
Updated: Tender Discount Settings
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2022 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) With this enhancement, pricing and discount management has been streamlined by enabling a single discount for all non-credit and non-debit tender…
Shelf Label Enhancements
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2022 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) The shelf labels layout has been updated to include “List Price” and “Cash Price” when merchants define a Tender Discount or…
New: Split Payment Calculations
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2022 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) We’ve simplified split payments by recalculating the total bill after each split payment is processed until the balance has been fully…
Split Payment Enhancements
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2022 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) We’ve simplified the split payment process to help you ring up orders smoothly when spilt payments are involved. Use the Split…
Updated: Customer Check Enhancements
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2022 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) We’ve added Item Price and the Admin Fee to customer checks when the Dual Price feature is enabled. When Dual Price…
Dual Price Setting
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2022 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) Keep track of pricing options more easily with the Dual Price setting. When Dual Price is active, the Customer Facing Display…
Report Changes: Admin Fee
(NOTE: THIS ARTICLE HAS BEEN MOVED TO THE 2022 RELEASE NOTES ARCHIVE. YOU WILL BE REDIRECTED.) The new Admin Fee in Exatouch has been added to several reports.