Merchant Messaging

Merchants can receive messages about system updates and more from EPI on their Exatouch devices. There are two ways that merchants will receive messages: on the Home Page and in the Task Tray.

Back Office

  • Note: The Exatouch Back Office software can be installed for merchants by an Exatouch staff member. To book an installation, visit: https://calendly.com/product-success-team/exatouch-free-back-office-reporting-license.
Back Office (BO) is a software that Exatouch downloads on the merchant’s computer that can do…

Custom Register Prompts

Custom prompts allow merchants to program reminders for cashiers and servers that will pop up before moving on to the end of a transaction. This addition to the transaction process can help Exatouch users remember: Retail: Ask…

Admin PIN Requests

While Admins and Power Users typically have the highest level of security permissions in an Exatouch system, there are cases where a Regular User might need to perform a typical Admin or Power User action. Exatouch supports…