Merchants can use Departments for a higher level of insight into their business profitability.

This article includes Release Notes from the 2025 calendar year.

Exatouch easily generates RJ Reynolds reports, automatically formatting the product and sales information and transmitting to Scan Data via FTP.

Exatouch easily generates the Scan Data reports required by Altria, automatically formatting the information according to Scan Data’s specifications. The information can be uploaded via FTP.

Use Tag Alongs to link two items, simplify orders, and keep track of inventory.

Use a current Gmail address, or create a new one, to enable merchant email settings for message, report, and customer receipt emails in Exatouch.

Activity Log settings enable merchants to have role-specific control over employee access to system functions. Activity Log reports display activities such as login, logout, and PIN entry.

This article contains basic troubleshooting information for Exatouch equipment such as payment terminals, printers, and scanners, as well as a list of issues that will require a call to the Exatouch Technical Support Team.

Merchants on version 8.370 (August 2024) and above can receive automatic notifications and messages via Exatouch. These notifications can include information about system updates or outages, upcoming releases, state-specific messages, or pending balances.